NARPM Radio
NARPM Radio
NARPM
Property management radio for NARPM members. Get tuned in!
Accountability Without Micromanagement: Building High-Performing Property Management Teams
July 1, 2026 In this episode of the NARPM Podcast, host Pete Neubig sits down with property management coach and industry thought leader Jo-Anne Oliveri to discuss what separates high-performing property management companies from the rest. From accountability and KPIs to workflows, technology, and team management, Jo-Anne shares practical strategies for building a culture of performance without falling into the trap of micromanagement. Whether you're leading a small team or scaling a growing property management company, this conversation is packed with actionable insights to help you improve consistency, increase efficiency, and create a stronger operational foundation.
Jul 1
38 min
Sell It, Scale It, or Hire a CEO?
June 25, 2026   Should you sell your property management company, scale it further, or hire a CEO to run it? Host Pete Neubig welcomes Deb Newell, owner of Real-Time Consulting and founder of PMX Marketplace, for a conversation about company valuations, acquisitions, exit planning, and the factors that drive business value. Whether you're preparing for growth or considering your next chapter, this episode will help you better understand your options.
Jun 24
37 min
The Operator Era: Why Property Management Performance Matters More Than Ever
June 17, 2026 In this episode of NARPM Radio, host Pete Neubig sits down with Ryan Killian, President of RENU Property Management, to discuss why the industry has entered what he calls the "operator era." Ryan shares lessons learned from scaling some of the largest single-family rental portfolios in the country, including the importance of data-driven decision-making, operational efficiency, centralization, and decision velocity. They explore how property managers can improve performance, reduce operational waste, leverage technology and AI, and build systems that drive profitability in today's market, where rent growth alone is no longer enough.
Jun 17
39 min
What Most Property Managers Are Underestimating Right Now
June 10, 2026 Property management is changing fast. In this episode, host Pete Neubig sits down with Steve Hart, Co-Founder and CEO of PMI, to discuss the major trends reshaping the industry, from AI and emerging technology to industry consolidation and scalable growth systems. Steve shares why community, standardized processes, and operational support are becoming increasingly important for property managers looking to grow beyond the day-to-day and build lasting businesses. Whether you're an independent operator or exploring new ways to scale, this conversation offers valuable insights into where the industry is headed.
Jun 10
34 min
Beyond the Hype: How AI is Actually Transforming Property Management Today
June 3, 2026 In this episode of the NARPM podcast, host Pete Neubig sits with David Bitton, co-founder of DoorLoop, to explore the tangible ways artificial intelligence (AI) is reshaping the property management industry. Moving past the initial hype, Bitton discusses how property managers can leverage tools like Claude, Jace.ai, and DoorLoop’s integrated AI assistant to automate up to 80% of tenant communications and maintenance troubleshooting. The conversation provides a roadmap for professionals to transition from manual tasks to becoming the "architects" of their businesses, emphasizing that while AI may not replace property managers, those who master it will certainly lead the market.
Jun 3
29 min
From 90-Hour Weeks to Strategic Leadership
May 27, 2026 As a property manager, it’s easy to get trapped in the day-to-day grind. In this episode, Chilon Anderson, CEO and Co-Founder of Above All Property Management, shares how she went from working 90-hour weeks and wearing every hat in her business to stepping into true strategic leadership. She and host Pete Neubig discuss building the right team, learning to let go, creating real business capacity, and why growth isn’t just about more doors — it’s about more freedom.
May 27
35 min
Driving NOI: Transforming Property Management with Ancillary Services and Bulk Internet
May 20, 2026 In this episode of NARPM Radio, host Pete Neubig welcomes Patrick Osman, CEO and co-founder of Utility Valet, to discuss innovative ways property managers can drive NOI through ancillary services. Patrick shares insights on how services like bulk internet and automated utility verification not only streamline the move-in process but also create new revenue streams for property management firms. Beyond technical solutions, the conversation dives deep into the entrepreneurial mindset required to shift from a daily operator to a business owner, the critical importance of prioritizing sales over perfect operations, and how property managers must upskill to stay competitive in an increasingly AI-driven industry.
May 20
35 min
The Truth About LLMs, AI, and Your Property Management Website
May 13, 2026 In this episode of the NARPM podcast, host Pete Neubig sits down with Kristen Ewen,  VP of SEO and PMW Marketing at Rentvine, to talk about how ChatGPT and AI impact your website traffic and SEO. Kristen Ewen separates hype from reality and reveals how property managers can leverage AI without sacrificing authority, rankings or lead quality.
May 13
34 min
Tax Planning and Strategy for PM Company Owners
May 6, 2026 Most property management owners treat taxes as a once-a-year task — but real savings happen with proactive planning. In this new episode, Pete Neubig and CPA Chris Picciurro break down the difference between tax planning and preparation, key strategies like cost segregation and income shifting, and the biggest mistakes business owners make. If you want to reduce your tax burden and make smarter financial decisions year-round, this is a must-listen.
May 6
38 min
From “Wild West” to Scalable Systems: Bringing Multifamily Discipline to SFR
April 29, 2026 In this episode of the NARPM podcast, host Pete Neubig sits down with Dan French, CEO of Northpoint Asset Management, to explore how institutional-grade systems from multifamily are reshaping the “wild west” of single-family rentals. They dive into scaling operations, leveraging AI for efficiency, and what it really takes to bring structure, profitability and long-term growth to modern property management businesses.
Apr 29
38 min
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