
In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Richard Quintero, President of The Lender AI, and Andre Nieuwendam, SVP of Technology at The Lender AI, to talk about how AI is changing the way mortgage professionals serve clients and grow their business.The Lender AI, a proud NAMB Industry Partner, is focused on solving real challenges for today’s loan officers—especially when it comes to complex income scenarios. From DSCR loans to VOE-only options, Richard and Andre share how their platform helps mortgage professionals work with more borrowers, even when traditional documentation doesn’t tell the full story.The conversation highlights how AI-driven solutions can help you better target your audience, improve your marketing, and expand your reach to underserved clients. If you’re looking for ways to close more deals and simplify your process, this episode is packed with practical insights you can use right away.Ginger, Matt, Richard, and Andre break down how the right technology can help you stay competitive, grow faster, and deliver a better experience for your clients.Here’s what you’ll learn in this episode: 🤖 How The Lender AI helps solve complex borrower scenarios 📊 Why DSCR and VOE-only loans are creating new opportunities 🎯 How to better target and market to your ideal clients 🧠 The role of AI in simplifying income and underwriting challenges 🚀 How to use technology to grow your mortgage businessThis episode is a must-listen for mortgage brokers, loan officers, bankers, wholesalers, and vendors who want to stay competitive and serve more clients in today’s evolving market.🌐 Learn more about Richard Quintero, Andre Nieuwendam, and The Lender AI: https://thelenderai.com/🎯 Take Action: 📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenowBrought to you by: National Association of Mortgage Brokers https://www.namb.org🎙️ Hosts: Ginger Bell & Matt Shields 📧 Contact: [email protected](202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004About The NAMB Podcast: Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry.Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry.Listen and subscribe at: https://www.nambpodcast.com#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #MortgageTech #AIinMortgage #MortgageInnovation
May 26
25 min

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sat down with Marvin Hudson, Director on the NAMB Board and Georgia Chair, to recap NAMB’s Advocacy Day and the full three-day experience on Capitol Hill.Marvin shared what took place throughout the event—from the preparation and collaboration with fellow mortgage professionals to walking the halls of Congress and meeting directly with lawmakers and their teams. He explained how the experience gave attendees a clearer understanding of how large and impactful the mortgage industry truly is, and why having a voice in Washington matters.Looking back, Marvin reflected on how his first Advocacy Day felt overwhelming, but how returning this year allowed him to feel more confident, more engaged, and more effective in conversations. He also highlighted the value of bringing new professionals along, sharing how introducing a colleague to Advocacy Day created a meaningful experience that helped grow both their confidence and commitment to the industry.The conversation reinforced that Advocacy Day was more than just an event—it was an opportunity to build relationships, gain perspective, and play a role in shaping the future of the mortgage profession.Here’s what you learned in this episode:🏛️ What happened during NAMB’s three-day Advocacy experience🤝 How meeting with lawmakers impacted the mortgage industry📈 Why attending multiple times built confidence and stronger engagement👥 The impact of bringing new professionals into advocacy🚀 How getting involved helped position attendees as future industry leadersIf you’ve ever considered attending Advocacy Day, this recap showed exactly why mortgage professionals across the country continue to show up, get involved, and make a difference.🌐 Learn more about Marvin Hudson and NAMB: https://www.namb.org🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow🐝 Join The NAMB Hive: https://www.nambhive.com🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: [email protected]📞 (202) 434-8250📍 601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004About The NAMB Podcast:Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry.Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry.The NAMB Podcast is proudly brought to the industry by the National Association of Mortgage Brokers (NAMB).#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #MortgageAdvocacy #MortgageLeadership #MortgageEvents
May 19
22 min

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Steven Cooley, Founder of Mortgage Advisor Tools, to talk about how technology is transforming the way mortgage professionals work and win in today’s market.Mortgage Advisor Tools is designed to solve real problems for loan officers—helping them better connect with clients, streamline their process, and stay competitive. Steven shares how his platform is built with the modern mortgage advisor in mind, combining smart tools with practical solutions that actually make a difference in day-to-day business.The conversation also dives into the growing role of AI and SEO in the mortgage space, and why understanding these tools is no longer optional—it’s essential. If you’ve been wondering how to stand out online, generate more leads, and future-proof your business, this episode delivers real insight you can use right away.Ginger, Matt, and Steven break down how innovation, when used the right way, can help mortgage professionals grow faster, work smarter, and better serve their clients.Here’s what you’ll learn in this episode:🤖 How Mortgage Advisor Tools helps solve everyday challenges for loan officers🌐 Why AI and SEO are becoming critical for mortgage professionals📈 How to use technology to grow your business and generate more leads🛠️ Practical ways to improve efficiency and client experience🚀 Why staying ahead of innovation gives you a competitive edgeThis episode is a must-listen for mortgage brokers, loan officers, bankers, wholesalers, and vendors who want to stay relevant and competitive in a rapidly evolving industry.🌐 Learn more about Steven Cooley and Mortgage Advisor Tools: https://www.mortgageadvisortools.com/🌐 Learn more about NAMB: https://www.namb.org🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow🎧 Listen Now: https://www.nambpodcast.comBrought to you by: National Association of Mortgage Brokers https://www.namb.org🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: [email protected](202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004About The NAMB Podcast:Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry.Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry.Listen and subscribe at: https://www.nambpodcast.com#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #MortgageTech #AIinMortgage #MortgageInnovation
May 12
25 min

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Elizabeth Rychlinski, Senior Director of Product Solutions at the Nationwide Mortgage Licensing System (NMLS), to break down one of the most important parts of your mortgage career—staying licensed and compliant.Elizabeth shares key updates released in April that impact how mortgage professionals manage their licensing, along with important reminders about the August 31st deadline that you simply can’t afford to miss. These updates are designed to improve efficiency, reduce confusion, and help you stay on track throughout the year.The NMLS can feel complex, but Elizabeth explains how her team is actively working to simplify the process and reduce the learning curve for loan officers and brokers. From understanding new system updates to staying compliant with deadlines, this episode gives you practical guidance you can use right away.If you’ve ever felt overwhelmed by licensing or unsure about what’s changing, this conversation will help you stay informed, prepared, and confident moving forward. Ginger, Matt, and Elizabeth also highlight how to use available resources, where to go with your questions, and how to stay connected so nothing falls through the cracks.Here’s what you’ll learn in this episode:📋 What changed with the April NMLS updates⏰ Why the August 31st deadline is critical📚 How NMLS is reducing the learning curve for mortgage professionals🔄 Tips for keeping up with licensing changes and requirements🧭 Where to go when you have compliance questions🤝 How to use available resources to stay on trackThis episode is a must-listen for mortgage brokers, loan officers, bankers, wholesalers, and vendors who want to stay compliant, avoid delays, and stay competitive in today’s evolving mortgage landscape.🌐 Learn more about the NMLS: https://mortgage.nationwidelicensingsystem.org/Link to April 2026 Updates: https://mortgage.nationwidelicensingsystem.org/knowledge/Products/nmls/aboutNMLS/Shared%20Documents/NMLS%20Release%20Overview%20April%202026.pdf🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💬 Join the NAMB Hive Now Facebook Group: https://nambhivenow.com💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow🎧 Listen Now: https://www.nambpodcast.comBrought to you by: National Association of Mortgage Brokers (https://www.namb.org)🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: [email protected] | (202) 434-8250Licensing: NMLS #754092 | 601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004Follow us:YouTube: https://www.youtube.com/@nambprosFacebook: https://www.facebook.com/NAMBProsLinkedIn: https://www.linkedin.com/company/national-association-of-mortgage-brokersAbout The NAMB Podcast:Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry.Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry.Listen and subscribe at: https://www.nambpodcast.comThe NAMB Podcast is proudly brought to the industry by the National Association of Mortgage Brokers (NAMB).#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #MortgageCompliance #NMLS #LicensingUpdates
May 5
30 min

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Linda McCoy, Past President of NAMB and founder of NAMB Inspire, to spotlight one of the most powerful communities in the mortgage industry today.NAMB Inspire is more than just a monthly call—it’s a thriving women’s community within NAMB that is helping mortgage professionals connect, grow, and lead. Founded by Linda McCoy, this group has grown to include thousands of members who show up, support one another, and elevate each other’s success.Linda shares how NAMB Inspire was created to give women in the mortgage industry a place to learn, collaborate, and be heard—and why that mission matters now more than ever.If you’re looking for connection, mentorship, and real conversations that move your business forward, this is where you need to be.Ginger, Matt, and Linda break down how simple it is to get involved and why plugging into a community like NAMB Inspire can make a lasting impact on your career.Here’s what you’ll learn in this episode:👩💼 What NAMB Inspire is and why it’s growing so fast🌐 How thousands of women are building community inside NAMB📅 When and how to join the monthly NAMB Inspire calls (2nd Tuesday of every month)🤝 Why community and connection are key to long-term success📈 How getting involved can help you grow personally and professionallyThis episode is a must-listen for mortgage brokers, loan officers, bankers, wholesalers, and vendors, especially those looking to plug into a supportive and empowering community within the industry.🌐 Learn more about NAMB: https://www.namb.org🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💬 Join the NAMB Hive Now Facebook Group: https://nambhivenow.comBrought to you by: National Association of Mortgage Brokers https://www.namb.org🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: [email protected](202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004About The NAMB Podcast:Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry.Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry.Listen and subscribe at: https://www.nambpodcast.com#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive
Apr 28
23 min

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Mike Farrell, NAMB President-Elect, to talk about an exciting movement happening across the country—bringing state mortgage associations back to life.NAMB is actively working to rebuild and strengthen state-level associations, creating more opportunities for mortgage professionals to connect, grow, and have a stronger voice in their local markets.Mike shares how this effort is all about you—the loan originator. Whether you're a broker or a banker, if you originate loans, you belong in NAMB and in your state association. There are no barriers—just opportunity.The best part? It all starts with one simple step. One call. One conversation. That’s how you can help bring NAMB back to your state and be part of something bigger.Ginger, Matt, and Mike break down why local engagement matters now more than ever and how rebuilding these state communities can create stronger networks, better advocacy, and more growth for everyone involved.Here’s what you’ll learn in this episode: 🏛️ Why NAMB is rebuilding state associations across the country 🌐 How local communities create stronger mortgage professionals 📞 How one call can help bring NAMB to your state 🤝 Why both brokers and bankers are encouraged to get involved 📈 How state-level engagement can grow your businessThis episode is a must-listen for mortgage brokers, loan officers, bankers, wholesalers, and vendors who want to get involved locally, expand their network, and be part of rebuilding the mortgage community in their state.🌐 Learn more about NAMB: https://www.namb.org🎯 Take Action: 📝 Become a Member: https://secure.namb.org/forms/membership 📲 Install the NAMB App: https://namb.org/resources/ 💬 Join the NAMB Hive Now Facebook Group: https://nambhivenow.com 💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow 🌐 Learn more about The NAMB Hive: https://www.nambhive.com🎧 Listen Now: https://www.nambpodcast.comBrought to you by: National Association of Mortgage Brokers https://www.namb.org🎙️ Hosts: Ginger Bell & Matt Shields 📧 Contact: [email protected] | (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004
Apr 21
21 min

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields take a step back to reflect on the power of relationships, community, and what makes the mortgage industry so rewarding.Ginger and Matt share a personal conversation about their journey with the podcast, the incredible people they’ve met, and why connection is at the heart of long-term success in this business.Many mortgage professionals focus on rates, deals, and transactions but as Ginger and Matt explain, real success comes from the relationships you build and the community you surround yourself with.They also highlight the value of being involved in NAMB, especially for newer professionals looking to grow faster, learn more, and stay connected in a competitive market.By engaging with the right people and staying plugged into a strong community, mortgage professionals can create more opportunities, gain insights, and build lasting success.Here’s what you’ll learn in this episode:🤝 Why relationships are key to long-term success🌐 The importance of staying connected in the mortgage industry📈 How community involvement accelerates your growth💡 Why NAMB membership delivers more value than expected🎧 The impact of learning from others every weekThis episode is a must-listen for mortgage brokers, loan officers, wholesalers, and vendors who want to grow their network, stay engaged, and build a stronger future in the mortgage industry.🌐 Learn more about NAMB: https://www.namb.org🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow🎧 Listen Now: https://www.nambpodcast.comBrought to you by:National Association of Mortgage Brokers https://www.namb.org🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: [email protected] 601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004Follow us:YouTube: https://www.youtube.com/@nambprosFacebook: https://www.facebook.com/NAMBProsLinkedIn: https://www.linkedin.com/company/national-association-of-mortgage-brokersAbout The NAMB PodcastWelcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry.Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry.Listen and subscribe at: https://www.nambpodcast.com#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive
Apr 14
24 min

In this engaging episode of The NAMB Podcast, host Ginger Bell sit down with Frank Garay, of the Loan Officer Breakfast Club, to talk about the power of consistency, community, and showing up every single day in the mortgage business.Many loan officers struggle with staying motivated and connected, especially in a shifting market. As Frank explains, success doesn’t come from big moments, but from small, consistent actions done daily. That’s exactly what the Loan Officer Breakfast Club was built to support.Frank shares how creating a space for real conversations, collaboration, and accountability has helped thousands of mortgage professionals stay focused, informed, and inspired.By plugging into a strong community and committing to daily engagement, loan officers can sharpen their skills, build relationships, and keep their pipeline moving.Here’s what you’ll learn in this episode:☕ Why daily consistency is a game-changer for loan officers🤝 How community helps you stay motivated and informed 📣 The impact of real conversations with industry peers 📈 Simple ways to build momentum in your mortgage business 💡 How to stay relevant and engaged in any marketThis episode is a must-listen for mortgage brokers, loan officers, wholesalers, and vendors who want to stay connected, consistent, and competitive in today’s market.🔗 Learn more about Loan Officer Breakfast Club https://www.loanofficerbreakfastclub.com/🌐 Learn more about NAMB https://www.namb.org🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💬 Join The NAMB Hive Now Facebook Group: https://www.nambhivenow.com🎧 Listen Now: https://www.nambpodcast.comBrought to you by: National Association of Mortgage Brokers https://www.namb.org🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: [email protected]📞 (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900 Washington, DC 20004Follow us:YouTube: https://www.youtube.com/@nambprosFacebook: https://www.facebook.com/NAMBProsLinkedIn: https://www.linkedin.com/company/national-association-of-mortgage-brokers#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #LoanOfficerBreakfastClub
Apr 7
26 min

In this powerful episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Mark O'Neil, Senior Vice President at Mutual of Omaha Reverse Mortgage, to talk about how reverse mortgages can become a powerful tool for mortgage professionals.Many loan officers overlook reverse mortgages because they seem complicated or unfamiliar. But as Mark explains, they can open the door to new opportunities while helping senior homeowners access the equity they have built over time.Education is key. Mark shares why mortgage professionals should not dismiss reverse mortgages and how industry designations and trusted partners can help them confidently add this product to their business.By expanding your knowledge and leaning on experienced reverse mortgage providers, you can better serve clients while growing your pipeline.Here’s what you’ll learn in this episode:🏡 Why reverse mortgages deserve a place in every loan officer’s toolbox🎓 The importance of reverse mortgage education and professional designations🤝 How industry partners can help you succeed with reverse mortgage programs📈 Why adding reverse mortgages can open new opportunities in today’s market💡 Practical advice for mortgage professionals getting startedThis episode is a must-listen for mortgage brokers, loan officers, wholesalers, and vendors who want to expand their knowledge and serve more homeowners effectively.🔗 Learn more about Mutual of Omaha Reverse Mortgagehttps://www.mutualmortgage.com/🌐 Learn more about NAMBhttps://www.namb.org🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💬 Join The NAMB Hive Now Facebook Group: https://www.nambhivenow.com💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow🎧 Listen Now: https://www.nambpodcast.comConnect with mortgage professionals nationwide inside The NAMB Hivehttps://www.nambhivenow.comBrought to you by:National Association of Mortgage Brokershttps://www.namb.org🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: [email protected]📞 (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004Follow us:YouTube: https://www.youtube.com/@nambprosFacebook: https://www.facebook.com/NAMBProsLinkedIn: https://www.linkedin.com/company/national-association-of-mortgage-brokers#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #ReverseMortgage #NAMBHive
Mar 31
25 min

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Pouria Moalemian, Founder of MLO Branding Academy, to talk about how mortgage professionals can build a personal brand that creates trust, authority, and long-term business growth.In today’s mortgage market, loan officers are competing everywhere on rate, on service, and online. But Pouria shares a simple truth: when you educate first, serve first, and empower your audience, business naturally follows.Branding is not about logos or colors. It’s about positioning yourself as the go-to expert in your community. When you lead with value, consistency, and education, you stop chasing business and start attracting it.Here’s what you’ll learn:🎯 Why education-based marketing wins in today’s mortgage industry📚 How to position yourself as a trusted authority in your market🤝 The power of serving before selling📲 Simple ways to build a brand that attracts referrals🚀 How consistent visibility creates long-term growthThis is a must-listen episode for mortgage brokers, loan officers, wholesalers, and vendors who want to stand out, grow their pipeline, and build a brand that works even when the market shifts.🔗 Connect with Pouria Moalemian:https://www.mlobrandingacademy.com🌐 Learn more about NAMBhttps://www.namb.org🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership📲 Install the NAMB App: https://namb.org/resources/💬 Join The NAMB Hive Now Facebook Group: https://www.nambhivenow.com💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow🎧 Listen Now: https://www.nambpodcast.comBrought to you by:National Association of Mortgage Brokers https://www.namb.org🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: [email protected]📞 (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004Follow Us:YouTube: https://www.youtube.com/@nambprosFacebook: https://www.facebook.com/NAMBProsLinkedIn: https://www.linkedin.com/company/national-association-of-mortgage-brokers#NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #PersonalBranding #MarketingStrategy #NAMBHive
Mar 24
26 min
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