
How is the BPO industry managing to service its local and global clients amidst the limitations to business operations presented by the COVID19 pandemic? Heads of two international BPO companies share the innovative measures they took to resolve and mitigate the tech and physical challenges presented by the crisis.
May 7, 2020
58 min

Malls and stores offering non-essential goods and services have effectively been shut down since the community quarantine lockdown was implemented with very short notice. Hear from a Retail Consultant and an Operator on what key measures are necessary to contain and mitigate business losses and to address safety issues for staff and clients.
May 7, 2020
32 min
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