An article posted by one of my Twitter peeps from across the pond about how the Gen Z generation know if you're older in regards to which emojis you use {https://bit.ly/3CuHRTo}. What really jumps out at me is how they feel when the "Thumbs Up" emoji is used at work or in a text in general.

Just giving Anchor another run.

When you work in a Call Center it teaches you to place yourself in the customer's shoes. It teaches you empathy, patience, efficiency, working "smarter/not harder". The bottom line: Treat people the way YOU wish to be treated.

Just a little THANK YOU for checking out my first podcast on "Phone Etiquette" There will be more to come. Have a great day

Sharing quick tips in regards to having to deal with Customer Service.

Instead of just ranting I will also have solutions (well I think so anyhow). Different subjects that pop in me noggin'. Coming this October.

Bringing podcast to the airwaves October 2019. Still in process.