What do 1,000+ supply chain conversations teach us about resilience, innovation, and leadership? In this episode of KYC Decoded, Scott Luton, founder, CEO, and host of Supply Chain Now, sits down with host Alex Pillow, to share his hard-earned insights from years of frontline dialogue with industry leaders. With global disruption reshaping how organizations think about sourcing, automation, and strategy, this conversation dives deep into the evolving role of supply chain in today’s interconnected world. Listen along as they explore topics such as: How artificial intelligence, machine learning, and access to data are transforming supply chain operations Why supply chain resilience is now a board-level priority and what that means for strategic planning Growing awareness of supply chain complexity and the hidden causes behind major disruptions Rising demand for interoperability—ensuring multiple tools and technologies work seamlessly together The three most important traits for successful supply chain professionals today