AI agents are rapidly shifting how businesses approach automation and decision-making. As capabilities evolve, organizations are rethinking workflows, data, and the role of human expertise alongside intelligent systems. In this episode, Olga Loiseau-Aslanidi, Managing Director for AI Solutions and Keith Berry, General Manager at Moody’s, join host Alex Pillow to explore how AI agents are transforming risk, compliance, and operational efficiency. They discuss how agentic systems combine large language models with tools, data, and workflows to move beyond chat-based interactions and help actively complete complex tasks. Key topics covered: What AI agents are and how they differ from traditional chatbots The concept of “harnessing” models with tools, data, and guardrails to drive outcomes Real-world use cases, including screening, due diligence, and entity enrichment How organizations balance automation with human oversight in regulated environments Why trusted, decision-grade data is critical to effective AI-enabled outcomes How firms might adopt agentic solutions based on their risk appetite and maturity

Customer Due Diligence (CDD) is more than a regulatory checkbox—it can be a critical defense against financial crime and a cornerstone of trust in banking. In this episode of Risk Reframed, Moody’s Jill DeWitt, and PwC’s Jim Daly join host Alex Pillow to break down what CDD really means for banks, how it works day-to-day, and why it matters. They answer key questions like: What are the main components of a strong CDD program? How can working in siloes impact the effectiveness of CDD teams? Why is it critical to train teams on how to do CDD, and why it matters? Which regulations shape how banks approach CDD, and what effects do they have on day-to-day operations? What common pitfalls should banks rethink when it comes to CDD?

Hitting growth targets is often treated as a pure success metric, but missing them can create far wider risks for an organization. This episode reframes growth through a risk lens, exploring how revenue targets connect to confidence, culture, and long‑term performance. James Hargreave, Strategist for Growth and Strategy at Moody’s, joins host, Alex Pillow, to unpack why “missing your number” can be the most significant risk in business and how smarter strategy can reduce that risk. Together, they explore how data‑led GTM strategy, clearer targeting, and better enablement help organizations grow more confidently and sustainably. Key topics discussed: Why “missing your number” is a business risk that goes beyond revenue alone The importance of a strong Ideal Customer Profile (ICP) in focusing sales and marketing on winnable deals The role of data quality and connected systems in modern go‑to‑market strategy How CRM ecosystems and AI improve relevance, efficiency, and sales enablement Why optimizing go‑to‑market shifts where and how companies compete and differentiate

Supply chain risk has moved from a back-office concern to a boardroom priority. In this episode of Risk Reframed, we dig into the foundations to understand what supply chain risk management really means in today’s interconnected world. Carolina Azar, Senior Director and Lead Strategist for Supply Chain Risk Management at Moody’s, joins host, Alex Pillow, to break down the fundamentals and explain why the discipline has rapidly evolved over recent years. Their conversation explores how modern supply chain risk management goes beyond third‑party due diligence and supplier onboarding to deliver resilience, foresight, and enterprise‑wide decision support. Key topics discussed include: What supply chain risk management is today, and how it differs from traditional third‑party due diligence Why risks can originate anywhere in the supply network, from sub‑tier suppliers to logistics and can be impacted by everything from geopolitics to extreme weather events The essential building blocks of an effective supply chain risk program, including mastered data, risk assessments, workflows, and timely reporting How supply chain risk management is becoming a strategic input into enterprise decision‑making, including market entry, capital allocation, and M&A The growing role of technology and AI, alongside the continued importance of human judgment, in managing uncertainty and resilience

Trade credit is a critical but often overlooked part of managing business risk, sitting at the intersection of sales, finance, and cash flow. In this episode, we explore how trade credit has evolved into a strategic lever for organizations navigating today’s complex risk environment. Eefje Van Craen, Lead Strategist for Trade Credit at Moody’s, joins host Alex Pillow to unpack what trade credit really means in a B2B context and why it plays a central role in customer onboarding and risk management. They discuss how trade credit has shifted from a back-office control function to a forward-looking, data-driven discipline that supports growth while protecting cash flow. Key topics covered include: What trade credit is and why it underpins B2B transactions The evolution from “order to cash” to “lead to cash” How macroeconomic shocks, from the financial crisis to COVID-19, reshaped trade credit risk management The growing importance of forward-looking, integrated risk assessment beyond historical financials How data, automation, and emerging technologies like GenAI are influencing the future of trade credit decisions

Third-party risk management (TPRM) has become a critical discipline as organizations navigate increasingly complex supplier networks and emerging risks. This episode breaks down some of the fundamentals of TPRM and why getting the basics right can matter so much. In this episode, Marisol Lopez Mellado, Industry Practice Lead at Moody’s, joins host Alex Pillow to unpack third-party risk management, clarify how it differs from related concepts, like supply chain risk, and outline what best-in-class programs look like. Together, they explore how organizations are defining, structuring, and modernizing TPRM programs to better identify, assess, and mitigate risks across their extended business relationships. What third-party risk management is and how it differs from KYC, supplier risk, and supply chain risk management The core building blocks of a strong TPRM program, from policies and due diligence to ongoing monitoring and mitigation Common challenges organizations face, including data access, data storage, and fragmented systems How unified risk views, centralized platforms, and better data interoperability are shaping TPRM What’s next for third-party risk management, including the growing role of technology, analytics, and AI

AI-powered agents have changed how commerce works and how risk is now managed across industries. In this, our landmark 100th, episode of the podcast, the conversation turns to what agentic commerce means for trust, fraud, and decision-making at scale. In this special, milestone edition, Shaked Vax, Head of Product Strategy and Partnerships at Pipl, a veteran of the fraud, authentication, and cyber risk industries, joins host Alex Pillow. They discuss how agent-driven buying is reshaping consumer and business behavior while challenging long-standing approaches to identity, fraud prevention, and liability. Listen to hear: What agentic commerce is and why it is accelerating across B2C and B2B markets How AI agents change the buying journey compared to human consumers Why traditional fraud signals, like devices and behavioral biometrics, are breaking down in an AI era The role of verified intent and emerging payment and identity protocols How merchants, banks, and governments may need to rethink fraud, trust, and liability Thank you to our listeners for being part of this journey to 100 episodes!

Technologies are evolving faster than ever, reshaping how governments, intelligence teams, and national security organizations operate in a world where technological advantage increasingly defines geopolitical influence. In this fourth and final installment of our All Source miniseries, Megan Anderson, Executive Vice President at IQT and Jason Lee, Industry Practice Lead at Moody’s, join host Alex Pillow. Together, they trace the evolution of government technology adoption, the challenges of integrating commercial innovation, and the opportunities created by AI and emerging tech across the national security landscape. Their discussion breaks down: Promises and challenges of agentic AI for investigations, mission support, and large‑scale data processing Evaluating and integrating commercial innovation into complex public‑sector environments Cross‑sector collaboration to accelerate the development and adoption of new capabilities Global trends and international innovation ecosystems and how they influence national‑level strategy Ethical AI considerations, including privacy boundaries, safeguards, and the importance of human oversight

Content creation is expanding faster than ever, bringing new pressures on platforms to keep their spaces safe, trusted, and resilient. With technology reshaping the landscape, how can platforms protect both creators and consumers? In this episode of Risk Reframed, host Alex Pillow is joined by Alison Boden, Executive Director at Free Speech Coalition, and Robert Evans, CEO and Co‑founder at FINTRAIL - A Cosegic Company. Together, they unpack the evolving risks facing modern content platforms from mature content to mainstream creator ecosystems. They discuss why robust onboarding, identity verification, and financial partnership models are essential for safe, scalable digital platforms. Key topics covered: Why identity verification and onboarding controls are foundational for creator and consumer safety How content moderation, consent verification, and AI‑driven risks (like deepfakes) are reshaping platform responsibilities What financial institutions need to understand about partnering with content platforms Emerging regulatory expectations, including age verification frameworks and global compliance trends How platforms can future‑proof themselves with risk‑based approaches and strong financial partnerships

With sanctions enforcement tightening and evasion tactics changing, organizations everywhere are reassessing how they navigate risk, compliance, and international operations. In this episode of Risk Reframed, host Alex Pillow is joined by Hera Smith and Ted Datta, Industry Practice Leads at Moody’s, to break down what has changed in sanctions over the past year—and what businesses should be preparing for next. Together, they explore the shifting regulatory environment, the growing expectations placed on corporations outside of financial services, and the increasingly sophisticated nature of sanctions evasion. Key highlights include: How sanctions have expanded beyond financial flows and now target goods, supply chains, and dual‑use items Why corporates face dramatically heightened expectations vs. previous years The rise of both advanced AI-driven evasion tactics and simple analog workarounds What compliance teams can do today to prepare for unpredictable regulatory changes The growing role of AI in sanctions detection, alert review, and supply chain transparency