Why admission offices are struggling to keep staff motivated and engaged08:14 - The importance of mindset when it comes to change13:00 - Ways to effectively deal with burnout 17:58 - Building blocks for creating a positive office culture21:52 - Providing professional development and helping your staff overcome their fears30:14 - Dealing with isolation as a senior leader Guest Name: Sacha Thieme, Assistant Vice Provost and Executive Director of Admissions, Indiana UniversityGuest LinkedIn: https://www.linkedin.com/in/sacha-thieme-b9a8265/Guest Bio: Sacha serves as the Assistant Vice Provost and Executive Director of Admissions for Indiana University Bloomington, the flagship campus of the IU system, bringing over 20 years of undergraduate admissions experience to the role. In her current capacity, she serves as a member of the senior leadership team within the Office of Enrollment Management and is directly responsible for the leadership and advancement of strategy, policy, and operations for all domestic undergraduate admissions and first year experience programs. She has also been an active leader in the admissions community through her service on multiple boards and committees, including serving as President of the Association of Chief Admission Officers of Public Universities.