– Intro   00:35 – Martha Clarke introduction; Fremont Consulting Group   01:40 – Being mindful when you don’t have the answer   03:20 – …but what you do have to have   04:50 – Manufacturing ‘is the same’ everywhere   06:52 – Be mindful of what you want   07:35 – A perfect outcome based on your language   09:51 – The secret sauce to connecting with the ‘locals’   12:24 – It’s O.K. to smile – how your presence impacts others   15:05 The difference between managers and leaders   16:02 – Showing up in a way to achieve the desired outcome   16:47 – Beginning with the end in mind   18:28 – Believing, Actions, and Outcome   20:12 – Digging deep to understand the Why behind your belief   21:11 – Closing off opportunities for breakthrough   22:35 – Belief without the trust of others   25:37 – The A shift vs. B shift phenomenon   26:52 – The final word: respect, believe, and communicate   27:42 - Closure