A great experience at the dentist? Yes   01:29 - Dr. Patrick Carter - Introduction   02:46 - The connection to Mindfulness Manufacturing and a Dentist   05:33 - What's different? Meeting people where they are and knowing that you care   08:29 - We've seen it before, but for others it's all new - it's all about Patience   10:18 - Leading the staff while wearing multiple 'hats'   11:29 - Setting the stage and expectations. It all begins when you walk through the door. Your team makes all the difference and it begins with hiring the right people   12:45 - Making the human connection   14:45 - Open conversations to become more aware   15:51 - Creating a culture to evaluate times when things do not go well   17:28 - Taking the time to get buy in and execute   18:51 - Stress on all sides and leveling it out   21:25 - The conscious effort and putting it all in context   24:20 - The value of experience and learning throughout your career   25:20 - Rewarding experience: having a profound effect on how others think about themselves   27:33 - Building resilience and taking the time to recharge   29:30 - A morning formula to stay grounded