
We're back from summer break - Please meet one of my favorite restaurant Owners, Brando from Shaka's!! This Los Cerritos Beach restaurant has an incredible mix of flavors in it's food and cocktails. You can feel the Texas influence in this awesome beach palapa. Take a listen as Brando talks about -The Shaka's StoryWhy People are #1Community Outreach & InvolvementYou don't want to miss this episode, or this restaurant if you're in Cerritos. Enjoy!
Jul 28, 2022
38 min

Do you love tacos?Do you love delicious cocktails?Do you love the beach?Do you love food that hits all your senses?Then you will love Barracuda Cantina.Meet Danny Sanchez, owner of Barracuda Cantina on Cerritos Beach in Baja California Sur. Learn about him, his story, how Barracudas became what it is today, and their next project - Barracuda Todos Santos.Barracuda Cantina was featured on the Taco Chronicles on Netflix. You can find them at www.barracudacantina.com and on IG @barracudacantina.
May 28, 2022
1 hr 32 min

Join Jeff and Jen as they lament the late-May snow in Colorado and daydream about their favorite taco place, Barracuda Cantina, in Los Cerritos, Baja California Sur. In this episode Jeff & Jen talk about why they love Barracuda - the location, vibe, cocktails, food... you name it. They talk about all the things that Barracuda is doing RIGHT that has lead the restaurant to substantial expansion, and a new location in Todos Santos.Next week Jen interviews Danny, the owner of Barracuda Cantina, so this episode is a great warm up before you hear his incredible story, and more about what is happening at the Cantina. Check out Barracuda on IG @barracudacantina or at www.barracudacantina.com.
May 21, 2022
17 min

Join Jen and Jackie as they discuss best practices in hiring, do's and don'ts in interviewing, training, calling references, etc. If you're looking to grow or expand your team, this is the episode for you!Learn more about Jackie at https://peopleprinciples.co/
May 13, 2022
56 min

Join Jen as she speaks with Jenn Clements, the General Manager at one of the North America's most incredible luxury destinations, Three Forks Ranch in Savery, Wyoming. They discuss a variety of topics, but dive in depth on:- Servant Leadership, and why open conversation and disagreement is the most important path to growth- Culture and how it keeps your Staff and Guests coming back- Hiring and Training in a high end, luxury environment- Why details are absolutely key to delivering the experience of a lifetimeThis episode is a total gem!
May 5, 2022
46 min

Join us for a Shifter to talk about the Points of Service at a restaurant. This is a very basic concept, but mastering this in your business will make the guest experience INCREDIBLE, which is absolutely key to your bottom line. Master the guest experience and increase your return business and bottom line. Points of ServiceGreeting - At the door and by the ServerDrink Order & Check BackApps or Food Order & Check BackDrink Refill Clear Dirty Plates & DessertDrop Check & Run Payment MethodGoodbye & Invitation BackAlso key: Manage time expectations for Guests. If something is delayed, let them know! Communication is key.
Apr 28, 2022
12 min

Come join Destination Hospitality's General Manager at the Periodic Table Discuss:Company CultureTraining Best PracticesWhy Your People (Guests and Team) are #1
Apr 14, 2022
50 min

Lee Calihan is an amazing Hospitality professional, born into a family Catering business in Chicago, IL. Her experience includes restaurants, Catering Sales, and Wedding Planner. In this episode we discuss -How Systems will Maximize your RevenueHow Managing Expectations for your Customers MattersWhy it is important to sometimes say "No" Basic things you can do to streamline your Catering inquiries and bookingsLots of laughs and good times!
Mar 30, 2022
47 min

In this Episode, Jeff and Jen dive into WHY they created this podcast. Take a quick listen to see what this is all about.
Feb 22, 2022
14 min

Please meet Paula & Lawrence, Owners & Operators of Lupita's Cantina in Oak Creek, CO! In this episode we talk about - Creating a culture of putting people firstRunning a business in a resort communityOpening a business abroadAll the things we love about food and restaurant-ing!
Feb 17, 2022
43 min
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