McKinsey on Consumer and Retail

McKinsey Retail & Consumer Goods

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.

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Pacsun’s Gen Z playbook: Listen, learn, and let go

Customer co-creation can be a powerful strategy in retail—and in other industries

Aug 27

28 min

From dashboards to decisions: Empowering merchants with agentic AI

Merchants can spend less time reporting and more time strategizing

Apr 2

22 min

Rethinking restaurant success

What it takes to run iconic NYC restaurants

Feb 5

25 min

How today’s consumers are spending their time and money

Highlights from the State of the Consumer 2025 report

Oct 9, 2025

26 min

Holiday shopping 2025: US consumers hunt for early deals

Two-thirds of US consumers will start their holiday shopping before Black Friday

Sep 8, 2025

23 min

A close look at the global beauty industry in 2025

Discussing the 2025 edition of The State of Fashion: Beauty report

Aug 28, 2025

27 min

How the sporting goods industry can turn uncertainty into opportunity

Physical inactivity is a global problem—but there are solutions

May 7, 2025

22 min

Portfolio and performance: Priorities for CPG leaders

The consumer goods industry, once an investor darling, has underperformed in recent years. Companies can prioritize six actions to simultaneously revive revenue growth and cut costs.See www.mckinsey.com/privacy-policy for privacy information

Oct 2, 2024

24 min

Luxury retail is about ‘emotions, not transactions’

How to curate the customer experience for the luxury consumer

Feb 22, 2024

21 min

How product design can yield ‘triple wins’: Growth, margin, and sustainability

A new approach to consumer-centric innovation

Jan 30, 2024

23 min