There's some days where you probably feel like you're stuck, nothing can go right and you can't see how things can improve. Then other days where it's the complete opposite. The reason we can become extremely overwhelmed is when we lack the perspective to realise what is happening may be a small thing in comparison. But how do you address that and shift your mindset? To discuss this, I'm joined on this episode by Lauren Langstaff-Roberts aka Curly Headed Recruiter, Senior Consultant @ Wiser Elite. Along with this topic Lauren shares some of the challenges that she has overcome, why it's OK to react to tough times, the power of a fake commute and what kind of culture is needed to support a team's mental wellbeing. 

When you have an idea, that you turn into a business, that then grows to 300+ people, how do you grow as the business does. Does culture come into the thoughts from the off? What mistakes are critical to avoid and what are some of the best initial decisions? All of this is discussed this week with my guest, Chief Partnerships Officer and Co-Founder of Sendoso, Braydan Young. Braydan is talking about the journey of building Sendoso, what they focused on from the off and also advice for reps on something to try, keep doing and throw away for this year. 

You hear more about creating a great customer experience, but what does that really mean from a practical perspective and what does the end goal look like? Plus what can you utilise along the way to get you there?   To discuss this, along with how video can serve you internally and externally with the customer experience, I'm joined by Ethan Beute; Chief Evangelist at BombBomb, host of the Customer Experience Podcast and Co-Author of Rehumanise Your Business

In sales, you're 3x more likely to struggle with your mental health, which isn't surprising given the ups and downs, and uncontrollable. So how do you ensure you're taking care of yourself and your team, creating a healthy culture, whilst still looking to increase revenue and drive performance.  How does placing more emphasis on wellbeing organically drive performance? To discuss this topic again, I'm joined by Callum Henderson & Jack Cawley from EngageTech. They'll be sharing their own personal experiences of balancing these 2 areas and why you don't have to sacrifice one to achieve the other. 

How do you react to situations and conversations that throw you off track? The ones that come out of nowhere and hit you like a train? Whether it's a prospect call, deal not coming in or news in your personal life. Building resilience with these situations is key to ensuring you create a healthy mental wellbeing and can continue when things occur. So how can you do that, particularly in a year full of so many challenges? I'm joined by Matt Scheitle, Senior Revenue Enablement Specialist at Hudl. Matt will be sharing the challenges he's faced over the last year and how he's worked on becoming more self-aware and resilient of how he manages his mindset and mental wellbeing. 

Ever had one of those nights where you feel super motivated for the next day, week, or month. You go to bed and when you wake up, it's gone. Where did it go?  Motivation is an inside job, it's not always going to be there when you need it, so how can you become clearer on what levers to pull to motivate yourself consistently and what are some of the myths of motivation?   To discuss this, I'm joined on this episode by Susanne Jacobs, Founder & MD of The Seven. Susanne is a Global Thought Leader & Expert on Trust, Psychological Safety and Intrinsic Motivation.

If you imagine all the levers you have to pull as a sales leader to influence your team's performance, wellbeing and mindset, the most influential one is coaching; yet it's one of the most underutilized levers of them all.  But with a more remote team to manage how do you effectively coach and develop them, ensuring they feel supported and creating an environment for them to succeed and grow in? And on the other side, what are some of the bad habits that can slip in with this new way of working from a coaching point of view? To discuss this, I'm joined on this episode by Richard Smith, Co-Founder & VP Sales at Refract. 

Sales teams mental wellbeing has never been more important to support than now, but there is this idea that by doing that you somehow have to sacrifice performance. Not true; not if it's done in the right way that is. Support can still feel supported and held accountable at the same time. How do you find that balance, whilst striving to achieve your quotas and revenue targets? Plus, how do you build open communication to ensure everyone feels supported and can be open and honest about what's going on? To discuss this, along with much more around nurturing ambition in sales teams, I'm joined on this episode by 3 influential and thought-provoking individuals from Reward Gateway. Louis Kwakye, Sales Director, Toni Heavey, Head of Sales Development & Dominic Taylor, Head of Enterprise Sales.  A great roundtable episode here with plenty of debates along the way. 

I don't know about you, but it seems like everyone's calendar has got even more packed since we shifted to a more remote world. Back to back to back meetings and zoom calls. What if by changing your approach in 1 simple way you could cut down those meetings or better yet, remove them altogether. What would you say to that? To find out how, tune into this episode where I'm joined by CRO of Vidyard, Dan Wardle, to talk about this very topic! Dan will also be sharing how Vidyard has adapted and still supported their workforce in a remote world. 

When things are going well, we can all feel totally composed and ready for anything. But the moment pressure creeps up, especially unexpectedly, we can crumble and feel like we want the ground to swallow us up.  So how do you become more equipped to deal with pressure and maintain clear thinking during it, whether it's dealing with a prospect, your team or an everyday life situation? To discuss this, I'm joined by Vernon Bubb, MD of Clari.