ERP projects fail more often than they succeed. Shane Williams, Virtual CTO and author of ClustERPuck, breaks down the 21 critical mistakes — and how to avoid them. 

In this episode, Paul Mason turns the mic on co-host Shane Williams to unpack the hard lessons from decades of ERP implementations across Australian manufacturing. We cover: 

• The most common ERP scoping errors that blow budgets before go-live 
• How to build trust with vendors and manage the relationship through delivery 
• The stakeholder engagement mistakes that kill ERP projects in the critical phases 
• Insights drawn directly from Shane's book, ClustERPuck: 21 Critical ERP Implementation Mistakes 
• What medium-sized manufacturers should do differently in 2025 to protect their ERP investment 

Whether you're planning a new ERP implementation, mid-rollout, or evaluating an upgrade, this episode gives you a frank, experience-backed framework for avoiding the mistakes that cost manufacturers millions. 

Show notes and links for this episode: https://www.manufacturingtech.au/episode/41-unpacking-erp-and-software-implementation-pitfalls-as-we-turn-the-mic-on-shane/