Think180 expert Jim Everett advises you how to get the best from vendors and contractors. Based on the successful Think180 workshops, this handy guide is for employees and others who engage and manage external resources. Outsourcing situations range from a single contractor working on a project team, to a program outsourced to a large vendor company. Most corporate training programs teach how to manage employees. Few address day-to-day issues and skills for managing outside resources. This is where Think180 comes to your rescue!