Show notes
In this episode, Kyle and Landon discuss the importance of talking to customers.
Today’s Topics:
- Increasing prices
- Shape Up (everybody's doin' it)
- "Talk to your customers" buzzwords
- Kyle gripes about a poor support experience (as a customer)
- Platform risk (for Userfeed)
- Is live chat a distraction?
- Support as a differentiator
Links & Resources: