In this episode we discuss our last two episodes, Excellence Wins Part 1 of 2, with LTD's very own Joel Zeitman.
Aug 1, 2023
30 min
This episode is a follow up to our episode earlier this month, Excellence Wins. In this episode, you’ll hear more stories from Horst Schulze’s book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise, and learn why a commitment to customer service must be the foundation any company, team, or organization is based on.
Leadership Guide:
https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EVEPdSYhVqZDtGANnqoU58ABlGz8JS4ueJPtm94yDh3Q3g?e=zotqjM
Jul 17, 2023
18 min
In this episode we discuss our last episode, Leading from the Middle, with LTD's very own Wendy Molina.
Downloadable Leadership Guide:
https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/Ebf2WANd765GuKYwdaEKuDABYqKkOjjZRUWZRWFJj6DQMA?e=QTcFEE
Jun 15, 2023
28 min
In this episode, we explore and explain the three roles that every leader must understand and fulfill to succeed while leading from the middle.
Leading from "the middle" is a difficult—but key—role in every organization. A great leader is a translator, a coach, and a scorekeeper.
Downloadable Leadership Guide:
https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/Ebf2WANd765GuKYwdaEKuDABYqKkOjjZRUWZRWFJj6DQMA?e=QTcFEE
Jun 1, 2023
29 min
Hospitality is a team sport.
A daily employee huddle at a hotel can be an effective way to energize and motivate the team, improve communication, and ensure everyone is on the same page. Some key components that can contribute to a successful and energizing daily huddle at a hotel.
Downloadable Leadership Guide:
https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/Eag-Zk5caF9Er0H_32_ACrcB9HetF5FccT5mFHZxxJcJZg?e=tvEZdu
May 15, 2023
23 min
The LTD Leadership Lean-In can be a valuable tool for leaders to grow their team by providing a platform for learning and development. Here are some ways leaders can use the podcast to benefit their team.
Downloadable Leadership Guide:
https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EUu5v0F3qlhMpi4pX-f0CssB6Fa10oWng21_9-ETuQ2o3g?e=V6cJAK
May 1, 2023
17 min
5 minute Recap of this episode:
In the first episode of the month, we talked about craving useful feedback and three factors that matter when you’re receiving it. In this episode, let’s talk about three factors that matter when you’re giving feedback.
Downloadable Leadership Guide
https://ltdhospitalitygroup.sharepoin...
Apr 17, 2023
5 min
In the first episode of the month, we talked about craving useful feedback and three factors that matter when you’re receiving it. In this episode, let’s talk about three factors that matter when you’re giving feedback.
Downloadable Leadership Guide
https://ltdhospitalitygroup.sharepoin...
Apr 17, 2023
38 min
Richard recaps episode in less than 5 minutes. Tune in to the full episode for a deeper dive and additional valuable content.
Leadership Guide:
https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EcJ972J2TixMn1DZ8nUJacYBw714pjpRRX7j9Y6mv6gf8w?e=EPlyuK
Apr 3, 2023
4 min
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