If things are tricky at work then that has a habit of spilling over into your own time, having a negative effect on your wellbeing and giving you the dreaded ‘Sunday night feeling’. The most difficult situations can impact your own confidence and even lead to stress and burnout. LionHeart host Melissa Gough-Rundle is joined by support officer and qualified coach Clare Davis to talk about the various difficult situations, especially in the workplace, that surveyors sometimes contact us about, and the help and advice LionHeart is often called on to offer. We talk about: Stepping up to a promotion or managing a new team Handling tricky colleagues or workplace politics Finding time and space to get clarity – and the confidence to approach conversations you’d rather not have Planning for difficult conversations Recognising when one of your team is struggling – and the reasons that might be behind it Useful links: Find out about LionHeart’s one-to-one coaching and how it can build your confidence Watch our recorded webinar, Introduction to Mental Health Awareness   Sign up to get the LionHeart newsletter

“Everything changes all the time so you can cope with it - but sometimes it can be like a rolling stone gathering moss.” Some of us love it and some of us hate it, but change is part of life. LionHeart host Jo Grant is joined by Tracy Evans, one of our support officers, to talk about the myriad of changes any of us can face throughout life – and change can impact on our health, wellbeing and confidence. We talk about: Some of the changes people are experiencing when they contact LionHeart The impact of being resistant to change on our wellbeing How we can move more successfully through change How LionHeart can help when you are struggling to cope with change Useful links: Read our blog New Beginnings and How to Embrace Them Watch our recorded webinar, Creating a Positive Mindset Sign up to get the LionHeart newsletter

“We all experience grief and loss at some point in our lives. But we all experience it differently and it’s important to stress there are no rules about how you should feel or when you should feel it.” LionHeart host Jo Grant is joined by our counsellor Mark Hodson as they discuss grief and coping with loss; something that sadly affects every one of us but can still be immensely difficult to talk about and can have long-lasting consequences. We talk about: Grief as a natural response to loss Whirlpool of grief theory and the different elements to the grieving process Factors that affect grief The importance of self-care Useful links: How we can help following bereavement Watch our recorded webinar, Understanding Bereavement in the Workplace Sign up to get the LionHeart newsletter

“The APC is a long journey, and there’s a lot riding on the one-hour assessment that you get after two years. That’s why it makes up such a large proportion of the calls we get around fear, failure and disappointment.” LionHeart host Melissa Gough-Rundle is joined by our support officer Ben Halpin to talk about some of the issues in his day to day work on the LionHeart helpline and longer term work supporting surveyors at all stages of their lives and careers. The fear, failure and disappointment he sees is often triggered by work – and in particular, the huge career milestone that is the RICS APC – but can equally apply to other interviews, presentations, bids for promotion, or indeed aspects of people’s home lives. Tune in to hear: What LionHeart is doing to support APC candidates Why nerves are part and parcel of key career moments How fear can hold you back Being resilient to overcome failure How coaching can help change someone’s approach and mindset Useful links: Find out more about LionHeart’s APC Support Watch our Wellbeing for APC Referral recorded webinar Sign up to get the LionHeart newsletter

“Social anxiety is a fear of social situations; the bottom line is a fear of being judged negatively by others. That anxiety can be so overwhelming it can essentially stop people from living their lives.” Around 1 in 8 people are thought to struggle with social anxiety, making it one of the most common anxiety disorders. Much more than being a few nerves in new situations or feeling shy among new people, it can have a very debilitating impact on people’s everyday lives, careers and professional development. LionHeart host Jo Grant is joined by our counsellor and CBT therapist Berni Antoniou, who describes how something that often begins in teen years can go on for decades – and how the coping mechanisms people put in place become ‘maintaining factors’ that actually keep the problem going. Join us to hear: How therapy can help people identify negative thought patterns and reframe them How using relaxation or calming techniques like mindfulness can begin to break the habits of a lifetime Why putting yourself in the situations you’ve been avoiding for so long is the key to managing social anxiety Useful links: Find out more about LionHeart counselling Watch our short recorded webinar, Understanding Anxiety Sign up to get the LionHeart newsletter

“Sometimes it’s about getting through the here and now, before we even start to look at strategies to move forward in future.” LionHeart host Melissa Gough-Rundle is joined by support officer and qualified coach Clare Davis to talk about the huge issue of overwhelm and burnout we see time and again among the surveyors we support. Ever feel like you’re sliding backwards down a hill – even though you’ve been giving it everything you’ve got to climb up it? We talk about: The physical and mental symptoms of overwhelm and burnout Short and long term effects of doing it all The ‘I don’t know where to start’ syndrome Recognising when you are overloaded – and how LionHeart can support surveyors who don’t know where to start to make things better Useful links: How we can help with stress management Check out our Supercharge Your Wellbeing recorded webinar Sign up to get the LionHeart newsletter