Are you worried that a client may be dissatisfied with their work with you?
No matter how much expertise you have, there will be a time when a client requests a refund.
It will likely not happen often, but it is inevitable to happen at some point.
You might feel ashamed and devastated if a client asks for their money back. You may feel the need to defend yourself.
In the episode, you will learn:
<ul>
 <li>How to reduce the likelihood a client asks for a refund</li>
 <li>How to gracefully handle cancellation requests</li>
 <li>How to gain valuable insights from client feedback</li>
</ul>
Ultimately, you cannot please everybody. Honor your clients, honor your business policy, and honor yourself.
To become a Certified Professional Coach, visit www.thrivingcoachacademy.com.

143. Rewriting the Rules

Is it your calling to coach others? Uncover all the coaching industry secrets from Frank Macri on how to succeed in the art and business of coaching. Frank knew nothing about marketing and sales when he started his journey as a coach 10 years ago. Yet, he discovered a unique process that took his business from zero to seven figures. Now, Frank has mentored over 1,000 individuals looking to start their own coaching practices. To become a Certified Professional Coach, visit www.thrivingcoachacademy.com.