Send us a text Steve Day, a recently retired executive with over four decades in the equipment manufacturing and dealership industry, joins us to share his unique perspective on the evolution of this dynamic field. From his start in inventory control with Komatsu in 1978 to witnessing the consolidation of dealers, Steve offers invaluable insights into how larger dealers are transforming industry standards. Our conversation delves into the complexities of manufacturer-dealer relationships and ...

Rethinking Business Systems: Innovation and Adaptation for Success

As a third-generation educator, it is easy to say that teaching and training are in the blood for Ron Slee. From his beginnings as a coach, through his time at McGill University, Ron developed a foundation for the work he does today. From working within dealerships, to operating a consulting company, creating a training business and running twenty groups, Ron has been directly involved in this Industry since 1969. Ron has been known as the industry expert for years, and has brought this expertise to bear through his training programs. Today, Ron provides specialized, job function based internet based subject specific classes, job function skills assessments, as well virtual seminars and webinars. These courses are designed for manufacturers and their dealers, as well as independent businesses in the construction equipment, light industrial, on-highway, engine, and agricultural industries through Learning Without Scars (www.LearningWithoutScars.com). This platform is a continuation of the work begun by Quest, Learning Centers which was established in 1996. This training is aimed at improving dealer parts and service operations through qualified people that are knowledgeable in using operational metrics and current market and operational best practice methods.&nbsp;