Leadership Insights With Prashant

An accomplished business leader with over 30 years of experience in managing and coaching young leaders and getting things done by delivering strategic customer experience initiatives, driving operations excellence, and re-imagining products & services in the airline and airport business. He effectively manages medium to large workforces to deliver outstanding service and operations excellence. He has worked at the top 2 best airlines in the world (Singapore Airlines and Qatar Airways) as well as India’s Jet Airways. Currently, he is the Chief Operating Officer of Bangalore International Airport Limited. Throughout my career, he has effectively blended the 3 P’s of Customer Experience and Operations Excellence- People, Processes, and Performance - to create value for the companies that he has worked with. He engages in a people-oriented management style because he has witnessed its ability to increase employee engagement and drive them to provide outstanding customer experience. He is also passionate about coaching and mentoring young leaders as he loves teaching and it's also what I am very good at. He has extensive experience and skills in the following areas: - Getting Things Done - Customer Experience Strategy & Execution - Service Process Redesign - Customer Journey Excellence - Aviation Commercial Strategy - Marketing and E-Commerce - People Development and Training - Performance Improvement - Delivering Results - Mentoring & Coaching Young Leaders - Building and Nurturing High-Performance Teams He has consistently achieved his company’s business objectives through high-level competency, reliability, and focusing on strategic execution. His scope of work encompassed both B2B and B2C interactions and business dealings. Working overseas and managing multi-cultural teams in the United States, Russia, India, Middle East, Europe, and the Asia Pacific has given him extensive hands-on experience in Customer Service & Customer Experience Innovation, Operations Management, Business Strategy, Sales, Marketing, Human Resources, and Financial Administration. As a leader, he is self-aware with strong personal values and integrity. His leadership focus has always been on results achievement, relationship-building, and creating a vision for teams to strive for. He has spent a lot of time on creating a community of leaders, cultivating collaboration, and encouraging individuals and groups. He has held several senior-level positions, including Chief Commercial Officer and Chief Operating Officer.

Senior Vice President and Global Head of HR and other enabling functions at CIGNEX Datamatics. Ankita has over 22 years of progressive experience in managing and leading various aspects of Human Resources spanning across high-paced business domains of ITES. In addition to all functions of HR, Ankita overseas other enabling functions like Administration, Travel, and Resource Management. Ankita holds a Ph.D. in Management and is a Gold Medallist in BBA as well as MBA. She has done HR and Business Strategy-related Executive Management Programmes from IIM-A, ISB- Hyderabad, and XLRI. She is a certified PPA (Thomas Profiling) Practitioner. She has excelled in establishing innovative and competitive initiatives and institutionalizing a strong performance-driven culture at CIGNEX Datamatics which has resulted in the company being certified as a “Great Place to Work 2017-18, 2018-19, 2019-20 & 2020-21”. Recently, she has been awarded amongst Forbes India’s Top 100 Great People Manager by the study conducted by GMI India. Apart from this great recognition, Ankita Singh has also successfully completed one of the most prestigious certifications from Harvard Business School Online – “Sustainable Business Strategy”. Her expertise includes transformational change management and M&A initiatives. She has extensively worked in all facets of HR with a special interest in the field of leadership Development, Organizational Behaviour, Culture Building, and Employee Engagement. She has been recognized in different prestigious platforms for her contribution and excellence in the field of HR and leadership. She was awarded “CHRO of the Year 2020, 2019, 2018 and 2017” “Women Personality of the Year 2019 and 2018 by Femina”, “Business Person of the year 2020, “Most influential Corporate Personality-2019”, “Indian Business Woman of the Year 2019”, “Indian HR Champion of the year 2019”, “Women Leader of the year 2019”, “Inspiring personality of the year 2019”, “Most Influential HR Leader of the year 2019” “Best employee engagement project designer of the year 2019” just to name a few. She believes in driving organizational culture and values through PEOPLE, not processes alone. Apart from her professional excellence, Ankita is very active in supporting social causes by working closely with various NGOs’ on Child Education and Development. She is an avid traveler and passionate photographer.

In conversation with Atul Raja. Atul is a marketer, brand builder, and strategist with 28-yrs high octane cross-industrial experiences across some leading organizations like Bharti Airtel, Tata Teleservices, Shaw Wallace, Videocon, Bennett & Coleman, Biocon, and Daewoo Motors. Specializing in business planning, strategic marketing, branding, product management, and marketing communications, he has launched and managed leading FMCG brands like Airtel, Royal Challenge, Daewoo Matiz, Tata Indicom, and Kenwood, and his long marketing stint is marked by success stories on corporate branding and product marketing. Equipped with a Management degree, he has honed my marketing & branding skills at Marcus Evans, London, Indian School of Business (ISB), Indian Institute of Management, Bangalore (IIMB), and Tata Management Training Centre (TMTC). He is an avid writer and a regular columnist in leading publications. Frequently warded for marketing initiatives, He is a member of the US-headquartered International Association of Business Communicators (IABC).

In conversation with Neeraja Ganesh. After a successful career in the Information Technology industry managing large teams, delivery of IT projects, Operational excellence, and customer delight for large banking captives for 25 years, She switched her career to work in the space of gender diversity and headed the JobsForHer Foundation. In the 18 months that she single-handedly headed the not for profit foundation, which was set up to bridge the gender gaps in India, she built a unique brand, numerous partnerships, and a large community of women who experienced a variety of learning interventions through workshops, conferences, trainings and hands on projects. While she was able to bring about a positive mindset shift among the women, she turned her attention to the need of the youth of the country. She went onto serve as the Director – Relationships at National Education Society of Karnataka. Her focus in that role was to work closely with the industry veterans to build the industry-academia connect to ensure the curriculum of the institutions was relevant to the current and future industry needs. She is now a freelance consultant, and conduct various training programs and workshops on leadership and behaviors. She also coaches people to progress in their careers. Awards received - 2017: TEDx Women award by the Dayananda Sagar Institutions for my 25 years of achievements in the corporate world 2019: JobsForHer HerRising award in the Women Professionals category for my contributions to the work of gender diversity. 2020: HerRising Award in the Women in Education category, Women’s Web Orange Flower Award for Writing on Women at Work 2021: HerRising Award in the Women in Impact category

In conversation with Kanishka Sinha. Kanishka is a Leadership development, Executive coach, Former ISB Professor of Communication and Ethics.

In conversation with Jaya Bhateja. A student of a life dedicated to creating tangible results for organisations, teams and coaches. Her journey of self-accountability, reflection, self-coaching, education, learning, unlearning, building the expertise and creating an entrepreneurial setup as a first-generation entrepreneur has created more passion in me to support others achieve their best potential. Received recognition from several corners of the world, That's what passion does to you :-) some of the prominent ones are the 100 Best Global Coaching Leaders Award by the World HRD Congress (Feb 2017) & second was the Young Leader Award (International Coach Federation) in 2019. She runs a boutique Executive Coaching and Coach Education firm with the name Abhyudaya. Abhyudaya is a sanskrit word Abhay = Sun, daya = rise. Through Abhyudaya Global Coach Circle, I along with a talented team, support organisations to build coaching cultures, discover innovative solutions, for the employees to have the best of corporate experiences, inspire them for greater self-confidence, output, leadership, peace & mindfulness. With methodologies, interest networks, we lead teams effectively with CARE being our core thought for the programs. An acronym that summarises the kind of cultures we create through Abhyudaya by promoting positive Conversations, Accountability, Reflection & Empathy through our work. She has worked with renowned corporates like BCG, Flipkart, TATA Group, PWC, Microsoft & more promoting our leadership coaching expertise across the world.

In conversation with Dr. Saumya Badgayan. Corporate Human Behaviour Strategist in the corporate (20 yrs plus experience)along with teaching experience (10 years plus )both online and classroom model in various business schools. Corporate Strategy professional with over 20years of experience in Corporate Strategy and Business Development. Currently working as VP-Corporate Strategy, HR & IR. Known for delivering innovative marketing concepts and strategies. Demonstrated abilities in communication; image and brand training, growing & managing associates and customer relationships and employee relationships. Adept at devising and executing result-oriented strategies for manufacturing operations to achieve Culture and Organisational Goals and achieve desired delivery. Knowledge about organising several promotional activities/events and escalating business, profitability and market coverage. Possess strong skills in Corporate Communications, Strategic Planning and Development, Brand Building, Corporate HR. An out-of-box thinker with a flair for charting out corporate strategies. An MBA with dual Specialization in Marketing & International trade from SIMS & PGDPM (HR -Gold Medal). A full-time Corporate Professional, passionate about teaching & training. Part-time trainer to some of the well known MNCs with over 1700 hrs in training & development & over 12 years of Teaching in various B schools as well as IIM Mentored students from IIGJ (Indian Institute of Gems & Jewellery) for Career Guidance. An honour in itself in the Gems & Jewellery Industry. Have been an active mentor for MBA students of Kalinga University in making them future-ready to face the corporate world. Chronicles Real life Experiences and Turns them into Real LifeLessons through her youtube channel #snippetswithsaumya

In conversation with Oakland McCulloch. Retired Lieutenant Colonel Oakland McCulloch is the author of the 2021 release, Your Leadership Legacy: Becoming the Leader You Were Meant to Be. Based on 40+ years of leadership in the U.S. Army and subsequent civilian positions, Oak highlights principles that will benefit today’s leaders and inspire the leaders of tomorrow. Oak is also well-known speaker who gives presentations on a variety of topics including leadership, success, military history, college preparation and others.

In conversation with Kiran Verma. On a mission to end any kind of death due to lack of blood in India by 31st December 2025. Providing last mile support using Simply Blood, a virtual blood donation platform. Saved 25,000 potential lives so far and counting.

In conversation with Vikram Vij. People's person is the phrase that the world would use to describe me, but it's too cliché. Inspiring, connecting and interacting with different people in a way that I become a part of their journey, help them grow and figure out the right approach for them, would probably be a better description of what I love doing professionally and personally. On the former front, I'm currently working as a part of the Talent Acquisition - Campus Recruitment & University Relations Team at Infosys. The ideas of growth, self-improvement, investing in the future, and aiming to master the art of getting better by 1% each day excite me and have inspired me to come up with an initiative "Win with V", wherein I connect with you for a one on one interaction to help you with interview preparation, resume building, and laying the right foundation for a long term approach.