#7 - How do you solve the root cause of a problem? You need to identify the choices that led to it. Seems simple enough, but like most things we talk about, there is more to it than meets the eye. In this episode, we’re talking about the different ways choice shows up at work and at home. We explore what choice actually is, how leaders can create a choice-centric workplace, and the similarities between belonging and choice. Then, we flip it to the home and explain how parents can apply these same principles with their kids. Shane shares the ways he asks for feedback at home and tips for creating a shared vision and future with your family. If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at [email protected] learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:50] How important choice is. [02:50] How does choice tie into emotional intelligence (EQ)?[05:30] How does choice show up in the workplace?[08:00] Why turnover isn’t a good measure of employee happiness.[14:20] How belonging relates to choice. [17:00] How leaders can create belonging while giving choices. [18:45] Choice vs decisions. [20:30] The 3 elements of choice.[27:00] Using EQ to motivate your team. [30:00] Manipulation vs motivation. [33:15] How to clearly define your company’s vision and mission.[40:00] Why leaders might not notice the lack of choice in their workplace. [43:50] Creating a choice centric approach at home. [48:55] How does this apply to kids?[50:10] Why you should be asking your kids for feedback. [53:00] How to create a shared vision and future. [55:00] What to expect from upcoming episodes.Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

#6 - What do you do when a team member keeps butting heads with you? Do you talk to colleagues about your frustration, or take the opportunity to lean into your emotional intelligence training? We’d recommend going for the latter. On this episode of Leaderhood and Parentship, we’re discussing a recent coaching call Shane had with two leaders who were feeling disrespected. Shane explores power dynamics at work, how people in a similar situation can identify their true feelings, and how to approach a tough conversation. Then, we switch gears and talk about power dynamics in the home and ideal outcomes when kids are fighting. If you’d like to submit a scenario for us to discuss on a future episode, please email [email protected] learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:53] Breaking down today’s scenario.[01:55] What are the different power dynamics at play here?[03:05] What is expertise power?[04:20] How to talk “with” vs “at” someone. [05:15] Common mistakes people make in this scenario. [06:05] The 5 forms of power within a work team. [09:00] How was “power” determined to be the issue here?[11:15] Shane’s prescription for this issue. [15:30] Different ways we get triggered at work. [20:00] Where do our shadow reactions come from?[25:30] How to shift out of our shadow state and grow EQ?[30:30] Wins that came from this story. [32:00] Flipping this to the home, what is a similar situation?[40:00] The ideal outcomes of a power struggle at home. [42:00] How to submit your scenario for a future episode.Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

#5 - This week we are mixing things up with the format of the show. Instead of covering a concept, we’ll be exploring a real scenario from a real leader to discuss solutions, outcomes, and risks. As the situation is navigated, opportunities to implement the skills discussed in the first four episodes are explored. This week, we’re talking about how to handle an employee that is repeatedly missing deadlines. We discuss communication, CultureSmith’s 3-step model for delivering effective feedback, and the impact this has on your team. Then, we flip it to the home and talk about ways you can have better, more productive feedback conversations with family members. Finally, Shane shares his confidence-boosting approach for giving praise.If you’d like to submit a scenario for us to discuss on a future episode, please email [email protected] learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:31] Explaining this episode’s format and what to expect.[00:55] Breaking down today’s scenario.[02:00] What kind of fallout could this scenario cause?[04:22] Is the leader in this situation communicating deadlines clearly?[05:30] What is social loafing?[07:05] How do leaders typically resolve these situations without coaching support?[09:10] Does this put belonging at risk?[10:35] Exploring social identity theory.[16:00] Potential outcomes from a lack of belonging. [18:10] Shane’s 3-step formula for delivering feedback.[20:00] Step 1: Acknowledge choices.[21:30] Step 2: Be clear on your mission, purpose, and shared future. [23:30] Step 3: Get curious about your choice. [27:00] Why do leaders avoid these conversations?[34:00] Flipping this to the home. Is there a similar situation that comes up?[37:25] How to deliver confidence-boosting praise. [41:00] Where to learn more.Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

#4 - For the final episode in the 4-part foundations series, we explore the concept of “psychological safety.” Examined from the perspectives of leaders, employees and families, Shane dives into the many ways psychological safety shapes our daily lives. Topics covered include: If safety can exist without trust, 3 steps to build psychological safety in the workplace, the role leaders play in driving the tone of the workplace and how to fix an imbalance in safety. Then, the topic flips to the home, discussing safety between parents, children, and partners. This episode is the fourth in the foundations series and the final deep dive into concepts we will explore in future episodes. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] A programming note on the first 4 episodes of Leadhood and Parentship. [02:00] What is psychological safety?[05:00] Can safety exist without trust?[09:00] How can leaders build psychologically safe teams?[11:00] Why is safety lacking in so many workplaces?[12:20] The 3 steps to build psychologically safe workplaces. [15:25] What makes the perfect team?[21:00] The role leaders play in driving the tone of the workplace. [24:50] The biggest misconceptions about psychological safety in the workplace. [30:55] What creates a workplace identity?[34:00] How to fix an imbalance in safety. [37:10] How can a leader determine if their workplace has safety?[42:12] Does psychological safety apply in the home?[45:35] How do you build safety between partners?[50:30] Where can listeners learn more?Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

#3 | What actually is "trust?" While it’s a commonly used term, and one most of us would consider crucial to our relationships, how often do we really look into the different ways trust comes up at work and at home daily? In this episode, we take a closer look at “trust” and how it shows up through the lens of the workplace. Jump off from the seemingly simple question, “what is trust?” into an in-depth discussion on the many ways trust, or a lack thereof, impacts us each day. Topics covered include: what trust is, how trust issues commonly show up in the workplace, what leaders see when trust fails, if trust can be lost, common barriers to trust, and more. This episode is the third in the foundational series and is recommended to revisit as you progress through the podcast episodes. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Your Homework:Read the “Trust & Accountability” eBook: https://www.culturesmithinc.com/trust-accountability?hsLang=en Show Notes:[00:30] Defining “trust.”[02:00] Breaking down the trust equation.[04:35] Where does trust most often become a problem among work teams?[06:30] What is missing from the work from home debate?[08:00] What do leaders typically see when trust fails in the workplace?[10:50] Can trust be lost “for good?”[14:30] Common barriers to trust. [16:20] Examples of how Shane coaches people through the trust process. [18:45] How to grow trust between co-workers. [20:00] The similarities and differences between trust at the office and at home. [26:00] The benefits of building trust at home.  [27:40] Trust tips for couples.[32:55] Is it easier to build trust with your partner or with your children?[37:00] Tips for building trust at home. [42:30] Shane’s top trust recommendation for listeners.Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

#2 | What is emotional intelligence? On this episode of Leaderhood & Parentship, we dive into the essential questions CultureSmith Inc. is asked about emotional intelligence, or “EQ.” From how “the colours” tie into EQ to the different triggers EQ helps us manage, this episode provides a foundational understanding of this important concept. This episode starts with examples of workplace EQ applications and then flips to show how you can apply these same trusted practices at home. This episode is part of the foundational series for this podcast, and we recommend coming back to it as you progress through the episodes to have a refresher on these critical concepts.  To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Your HomeworkRead the FAQs section about Emotional Intelligence: https://www.culturesmithinc.com/faqRead: Atomic Habits, Atlas of the Heart: https://brenebrown.com/book/atlas-of-the-heart/ Read: Daniel Goleman on Primal Leadership: https://hbr.org/2001/12/primal-leadership-the-hidden-driver-of-great-performanceShow Notes[00:50] What are the 3 facets of emotional intelligence?[02:30] How do “the colours” tie into emotional intelligence?[05:00] The 4 common situational triggers in the workplace.[07:20] What is “the empathy game?”[09:50] What is emotional intelligence (EQ) and how does it differ from the intelligence quotient (IQ)?[12:00] Why is it so important to work on EQ?[15:00] How does the brain experience uncertainty in the workplace? [16:00] Why is workplace EQ unique from any other scenario? [17:00] Can you train your EQ?[17:45] Why isn’t EQ discussed more in the workplace?[19:40] Why it's hard to work on EQ. [22:45] What people get wrong about emotional intelligence. [24:10] The 4 fears employees experience in the workplace.[25:30] How does "emotional literacy" differ from "emotional intelligence?"[27:40] Why do we catastrophize at work? [29:30] How can couples work on their collective EQ?[33:00] How to articulate your triggers at home. [35:18] Different ways to teach children about EQ.[36:35] At what age is it appropriate to start talking about emotional intelligence?[37:25] Can family members have different levels of EQ?[38:45] The top piece of advice Shane has about EQ development.[41:45] Where to learn more about emotional intelligence.Mentioned in this EpisodeBook a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

#1 | Welcome to the first episode of Leaderhood & Parentship, brought to you by CultureSmith Inc. In this episode, co-hosts Shane Wallace and Morgan Berna explore “the colours,” a behavioural framework created by CultureSmith Inc. All of the information Shane is commonly asked about the colours is covered, from: what the four colours are and what people routinely get wrong about the colours, to the reasons why we often marry our opposing colour and how to safely talk about the colours with your children. Shane also shares a quick way to determine what your colour is. This information is foundational to what will be discussed on future episodes and is the perfect starting point for all new listeners.To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Your HomeworkRead the FAQ section about your colour: https://www.culturesmithinc.com/faq Follow Shane on LinkedIn for daily updates: https://www.linkedin.com/in/shanewallaceculturesmith/ Show Notes[00:52] What are the four colours?[02:26] Why do we marry our opposing colour?[05:00] How does a lack of emotional intelligence cause pain in relationships?[06:20] What do people routinely get wrong about the colours?[08:40] What do you do with your colour results?[09:30] When is it not appropriate to do an office assessment?[10:15] How to determine your colour.[12:45] Can you figure out someone else’s colour? How could this be used by people working in sales and marketing?[14:35] Does your colour change throughout your lifetime? [17:50] Where does imposter syndrome really come from?[19:00] Cautions to be aware of when using the colours.[23:00] Explaining the difference between “willpower” and “wantpower.”[26:45] What is “fractivity” and how does it help ease workloads?[28:30] How do the colours apply outside of the workplace?[31:35] Does nature or nurture determine a child’s colour?[36:00] How to talk to your kids about the colours.[37:42] Why it’s important for parents to understand the colours.[39:45] How do the colours apply to couples?[41:50] Are there any potential dangers in knowing someone’s colour?[44:30] Where to learn more about the colours.Mentioned in this EpisodeBook a free session with CultureSmith: https://www.culturesmithinc.com/Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ Olympia Benefits Podcast Episode w/ Shane and Morgan: https://bit.ly/39jHWhL 

Welcome to Leaderhood & Parentship, a podcast from CultureSmith Inc, the industry leader in workplace emotional intelligence and leadership coaching. Hosted by Shane Wallace and Morgan Berna, each episode dives into an issue sourced from the more than 100 coaching calls CultureSmith Inc. facilitates on a monthly basis and details solutions you can apply in your workplace right away. Then, we switch gears and show how these same evidence-based frameworks can be applied at home. New episodes are available weekly on all major podcast directories, and short, bite-sized video clips will be available on Shane’s LinkedIn page. Subscribe now to be notified when new episodes go live.If you’d like to ask a question or request a topic for a future episode, you can send a message to [email protected] book a free session with CultureSmith Inc., please visit https://www.culturesmithinc.com/.  Thank you for tuning in.