In his new bestseller, “The Geek Way,” Andrew McAfee makes the fascinating case that the most important technological revolution of our time isn’t what companies make, it’s in how they’re being managed. And by his definition, being geeky isn’t a pejorative but rather a clear description of leaders who are perennially curious, not afraid […]

When we think about the highest performing people in all disciplines of life, they all commonly share the ability to think clearly, stay focused & shrug off setbacks all while under very high levels of stress. In their most critical moments, in other words, they know how to maintain intellectual clarity & emotional control […]

Every organization is plagued by what Stanford University Business School professor, Bob Sutton, calls “destructive friction:” forces that make it harder, more complicated, or downright impossible to get things done. In Sutton’s language, “the convoluted, time-consuming & soul-crushing gyrations that drive people crazy and undermine organizational performance.” Along with his co-author, SBS professor, Huggy […]

The expression, “emotional intelligence” is seamlessly embedded into our common vernacular – but it was Daniel Goleman’s groundbreaking book a quarter century ago that first coined the idea & brought it to a mass audience. In his #1 bestseller “Emotional Intelligence: Why It Can Matter More Than IQ” Goleman revolutionized how we think about human intelligence. […]

Workplace managers are often told to define their leadership purpose & authentic self, & that this personal introspection & self-reflection will guide their leadership journey. But research on how adults actually learn shows that the logical sequence – “think, then act” – is reversed in a personal change process such as what’s involved with […]

Michael Gervais is a high-performance psychologist who has helped some of the world’s most successful athletes overcome mental & emotional obstacles on their way to excelling in their sports. He was on the sidelines when the Seattle Seahawks won a Super Bowl, when beach volleyball players Kerri Walsh & Misty-May Treanor won Olympic gold […]

Professor of Marketing at the University of Michigan’s Ross School of Business, Dr. Marcus Collins, believes culture is the most powerful vehicle for influencing human behavior. In his words, “if you want to get people to move, there’s no vehicle more powerful or influential than culture. Full stop. Culture is how we inspire people […]

Many of the world’s wisdom traditions teach that we humans all have a core purpose – a gift uniquely assigned to us by the universe. Eastern religions call this “dharma,” and we also know it as “an inner calling.” What’s intriguing about this idea is that we know so many people are unhappy in their […]

As an entrepreneur and CEO, Ron Shaich has had one truly remarkable career. He’s the founder and former chairman and CEO of Panera Bread, a groundbreaking restaurant brand that today has more than 2,400 bakery cafés, 120,000 employees – and nearly $6 billion in annual sales. Under Shaich’s leadership, for multiple years, Panera generated […]

Frances Frei (left) is a tenured professor at the Harvard Business School, and two years ago, was an extraordinary guest on this podcast when we discussed her brilliant understanding on how to build, retain and restore trust. Listeners should note that she also gave a remarkable TED Talk on trust that shouldn’t be missed. Frances […]