How to develop your strategy so you can get it ready for deployment.

This covers Category 1.2 of the Baldrige criteria.

How do you create a focus on action in your department?

Senior leader communications and creating a culture of success

We’ll discuss how vision and values are set, how leaders demonstrate their commitment to them, and we’ll get into legal and ethical behavior.

Competition, changes to it, and comparative data

Structure; Customers and Stakeholders; Suppliers, Partners and Collaborators

Workforce, Assets, Regulations

The podcast for our Jan 28 sessions

This podcast covers the introductory material in the criteria booklet.