Knowledge on the Go
Knowledge on the Go
Vizient Performance Improvement Collaborative
PSI Indicators
10 minutes Posted Apr 27, 2026 at 2:00 pm.
] Focus on PSI at Lake Charles Memorial and why it was necessary [01:31] Establishing standardized criteria for selecting cases for review[02:40] Bringing  multiple departments together to change PSI approach [04:10] Engaging physicians in documentation improvement[05:45] PSI thirteen insights that would help other organizations [07:17] Substantial improvement in the patient safety composite score PSI ninety[08:37] How to sustain improvements to PSI scores
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Show notes
Patient safety indicators are more than numbers on a report. They expose where harm may be happening and where systems are breaking down. Katelyn Dietz, Director of Patient Safety and Quality at Lake Charles Memorial, shares how her team tackles rising PSI rates by strengthening documentation, aligning cross functional teams, and creating a more proactive review process. Joined by Vizient host Michelle Lewis, they unpack the real challenges behind PSI performance and what it takes to turn insight into action. 
 
Guest Speaker: Katelyn Dietz, MBA, RN, CPHQDirector of Patient Safety and QualityLake Charles Memorial
Host: Michelle Lewis Senior Director Programs, Performance Improvement ProgramsVizient 
 
Show Notes: 
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Links | Resources: Contacting Knowledge on the Go: [email protected] 
 
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