In this episode we invited Brad Robinson back to the show. Brad's our Water Damage Mitigation specialist. For the next 26 minutes we go deep into issues most people don't want to talk about, much less dissect. We learned something new... We need to dedicate at least a couple of hours to this topic. Working on it!   Enjoy! 

In this episode David and I get into why the current FNOL process needs an overhaul and the best ways, traps, and issues we will encounter when doing so!   Enjoy!

In this episode we breakdown the 3 elements carriers must have in order to only grow but to stand out in the marketplace.  As the industry is poised to expand in 2019, changes in both technology and human capital, and carriers ability to adapt to these changes, will determine who will have the bigger impact on the consumer. Enjoy! Claudio Alegre @claudioalegre    

A quick slip on my end... I introduced this show as episode 20 when in fact is number 21.  Today we touch on why we love to geek out with CMOs on the topic of how a better processed claim, with complete transparency and inclusion, can make their jobs much more meaningful in the long run. When you have an inclusive way of looking at the world, everyone benefits exponentially! Enjoy Claudio Alegre @claudioalegre

In this episode David does a deep dive into this topic, and why it's such a phenomenally simple and good idea for carriers to implement. It's a short rant on the topic, and I would love to her your thoughts on it! Enjoy, Claudio Alegre @claudioalegre

In this episode we get into... Why insurers must not be afraid of embracing the gig economy. How to manage a team of developers when you know diddly squat about tech...and, Spending more time with your Mom!   Enjoy!

Today Brad Robinson, our water damage restoration and mitigation analytics specialist, joins us for a sizzling conversation about the ins and outs of the water restoration process.   Enjoy!

In this Episode we talk about: What happiness looks like for big insurance. Why does it take so long to process claims... and Why we're bringing Hollywood to the insurance industry!   Enjoy!

In this episode: We breakdown our process to leverage human capital for the benefit of the Carrier, the policyholder, and the adjuster. We address the total devastation caused by the California wildfires and what its impact on the industry. And... Why turning all your ULAE into ALAE is totally possible when using the right workflow solution!   Enjoy!

In this episode we get into: The barriers to digital transformation insurance carriers are currently facing. The importance of integrating your workflow solution onto your CRM - Big Topic! And... Why claims and drinking out of a firehose are so similar!   Enjoy :-)