ITS Partner's Video Podcast
ITS Partner's Video Podcast
Chad Dupin
We're an IT consulting company. But we specialize in helping large IT organizations that are trying to meet the service demands of a highly consumerized workforce but find themselves bogged down in the mundane, time-consuming side of IT management. We created a maturity model we call Productive IT Management that helps large organizations get to a higher level of productivity in key IT functions under Service Management, Asset Management, Endpoint Management, & Risk Management.
HAMx Visibility; Reporting on Hardware Assets for Everyone from Analysts to CEOs
Reporting is the backbone of any business initiative, and Hardware Asset Management is no exception. This video will discuss how HAMx reporting with ServiceNow gives organizations essential performance metrics that support a proactive, optimized Hardware Asset Management (HAM) practice.
Aug 25, 2021
21 min
Video
Service Graph Success with Armis and ITS
Service Graph Connectors are the new best practice for populating your ServiceNow CMDB, but many factors in your environment could hinder their success. In this video, we'll use the Service Graph Connector for Armis as an example, present common pitfalls that can hinder successful imports, and we'll demonstrate the ITS Service Graph Readiness Tool as a way to report those issues and make them easier to remediate.
Aug 17, 2021
12 min
Video
The Unsung Hero, How HAMx can improve the life of an Asset Manager
As an Asset Manager, are you competing for time or investment with others in your organization? Can you collect accurate information to secure the ITAM investment you need? HAMx will allow you to operate with agility, control cost and risk and gain complete visibility. We know how to get you back on track! HAMx is best practice. Decades of experience to guide you through the labyrinth of industry standards. HAMx is prescriptive. Pre-defined objectives provide clarity, confidence, and reduced runtime. HAMx is flexible. You choose the solution that best fits your needs. HAMx isn't for everyone. But it could be the solution you are looking for. Check out to see how HAMx can improve the life of an Asset Manager. Featured speakers: Chelsea Parker, Business Process Consultant Eric Pett, Business Process Consultant India Tellkamp, Partner Relationship Manager
Jun 17, 2021
13 min
Video
HAMx in Action, A Demo of ITS' newest Hardware Asset Management program
Managing your hardware assets should not be an endless battle with chaos. Neither should your Asset Management implementation. Watch our On-Demand recording to see HAMx in Action: A Demo of ITS' newest Hardware Asset Management program.   HAMx is best practice. Decades of experience to guide you through the labyrinth of industry standards. HAMx is prescriptive. Pre-defined objectives provide clarity, confidence, and reduced runtime. HAMx is flexible. You choose the solution that best fits your needs. HAMx isn't for everyone. But it could be the solution you are looking for. Watch our On-Demand recording for a live demo of HAMx! Featured speakers: Paul Dixon, Vice President of Sales Ben LaChance, Technical Consulting Manager more at www.itsdelivers.com/hamx
May 5, 2021
25 min
Video
Turn your hardware asset chaos into bottom line impact with HAMx
Managing your hardware assets should not be an endless battle with chaos. Neither should your Asset Management implementation. Join ITS, as we introduce HAMx; a rapid, modular Hardware Asset Management program built on ServiceNow. HAMx is best practice. Decades of experience to guide you through the labyrinth of industry standards. HAMx is prescriptive. Pre-defined objectives provide clarity, confidence, and reduced runtime. HAMx is flexible. You choose the solution that best fits your needs. HAMx isn't for everyone. But it could be the solution you are looking for. Join us to learn more! Featured speakers: Josh Bernson, Chief Technology Officer Paul Dixon, Vice President of Sales Yvette Mathews, Vice President of Services more at www.itsdelivers.com/hamx
Mar 31, 2021
10 min
Video
Remote-User Asset Management with AMI and ITS Partners
Join ITS and AMI as they host a discussion around how to automate tracking in ServiceNow to have employees attest to what they have and what can be returned! Many asset managers are struggling with hardware assets that went home during the pandemic. Not only do they not know what they have or where it is, but they also don't know what or how to manage it. This webinar will help you know what your employees have, where it is, and what you need to manage the hardware life cycle. Tom Watson, CEO and founder of AMI, and Yvette Mathews, VP of Services at ITS, will demonstrate how asset managers can automate tracking in ServiceNow to have employees attest to what they have and also know what can be returned, or even what to do to get ready for the return to the office. This adds process control to your asset management and data & analytics that can help manage compliance requirements. Featured speakers: Yvette Mathews, ITS Partners, Vice President of Services Tom Watson, AMI, CEO & Founder More at www.itsdelivers.com
Mar 19, 2021
26 min
Video
Reduce IT Spend with ServiceNow Asset Management Solutions
Watch ITS and ServiceNow discuss the management of the end-to-end digital and physical IT assets throughout your Enterprise Organization. Learn how to use the Now Platform to manage any IT asset, anywhere – whether it is hardware or software, on-premise or in the cloud, gain value in DAYS starting with SaaS applications, in WEEKS by detecting and consolidating shadow IT, and MONTHS with your largest enterprise IT spend. ServiceNow Asset Management customers have realized millions in cost savings and reduced risk across the enterprise. In this video, you will learn how: To reduce IT cost To minimize risk by increasing visibility into cloud-based and physical assets The Content Service Library can assist with the automation of models and product lifecycles To quickly gain a return on investment for your organization using out of the box ServiceNow solutions with HAM and SAM applications more at www.itsdelivers.com/hamx
Feb 17, 2021
30 min
Video
Reduce IT Spend with ServiceNow Asset Management Solutions
ITS and ServiceNow discuss the management of the end-to-end digital and physical IT assets throughout your enterprise. Learn how to use the Now Platform to manage any IT asset, anywhere – whether it is hardware or software, on-premise or in the cloud, gain value in DAYS starting with SaaS applications, in WEEKS by detecting and consolidating shadow IT, and MONTHS with your largest enterprise IT spend. ServiceNow Asset Management customers have realized millions in cost savings and reduced risk across the enterprise. In this video you will learn how to: Reduce IT Cost. Reduce risk by increasing Visibility into digital and physical assets. Automate the Full Life Cycle Management of digital and physical assets. Learn more at www.itspartners.com
Nov 12, 2020
41 min
Video
How to quickly achieve measurable and sustainable results from your ServiceNow VR Program
Unlike traditional VR implementations that have immense complexity and solve for multiple levels of maturity, our PVR establishes a baseline of measurable progress in a reasonable amount of time. Vulnerability remediation is an arduous process, from tracking progress through spreadsheets and hunting for patches, to manually grouping threats and validating successful remediations - managing your vulnerability response is a pain. After years of helping organizations overhaul their VR, ITS Partners looked at the top qualities of our most successful VR projects. We began to ask, "What is the essential VR workflow that would help IT and SecOps departments rapidly optimize their vulnerability response?" The answer is ITS Partners' Prescriptive Vulnerability Response™  The team from ITS Partners discusses our new offering, Prescriptive Vulnerability Response™ (PVR). Unlike traditional VR implementations that have immense complexity and solve for multiple levels of maturity, our PVR establishes a baseline of measurable progress in a reasonable amount of time. It sets the stage for future advances in VR maturity. We use our years of experience in vulnerability management to thoughtfully craft a prescriptive VR implementation that eliminates the guesswork and delivers results, fast.
Oct 14, 2020
23 min
Video
Elite Security Intelligence for Smarter Vulnerability Management
In this video Recorded Future's Senior Partner Architect, Wendy Swank, and ServiceNow's Manager, Solution Consulting ITx, Security & Risk Manager, Syra Arif, will demonstrate how to: Prioritize vulnerabilities quickly and accurately with unprecedented intelligence Automate vulnerability threat data collection Use risk scores to focus patching efforts and prevent attacks Reduce risk by monitoring relevant vulnerabilities Set up alerts for vulnerabilities that affect your tech stack Transforming all sources into actionable intelligence Vulnerability enrichment Minimize expensive off-cycle patches. Want to more about how ITS Partners, Recorded Future, and ServiceNow™ can help your organization? Reach out to us at https://www.itsdelivers.com/contact
Jul 23, 2020
32 min
Video
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