We all know that when life hands us lemons, we need to make lemonade. Andy Banning, a partner at Siberian Technologies (an IT service provider in the Indianapolis, Indiana area) lives this belief. When Andy’s employer unexpectedly shut down, Andy and his colleagues continued to complete the work the clients needed (and had already paid for.) This show of character led to much support by those clients, and Siberian Technologies was born. Andy walks us through some of the early challenges of the company, and explained how asking colleagues for help was a pivotal step in their success. Their company enjoys hosting informative, educational lunch sessions for companies in their area. In this way, Siberian can make technology and cybersecurity recommendations for these clients, so that the client can focus on their own business.

What do you do when you’re weighed down by the constraints of corporate America? You start your own company! That’s what Aaron Zimmerman, CEO of Total Care in Western Idaho chose to do. Aaron lives to make technology work perfectly for his clients, which allows his clients to work more efficiently. This gives him immense personal satisfaction. Aaron is a big believer in mindset, and he refuses to allow negativity into his life. Total Care is one of the only companies in his area who proactively maintains technology, software, and cybersecurity. Aaron believes this is the only way to do business, and is somewhat amazed that other companies haven’t figured this out. Because he always does what is best for his company and his clients, he has been very successful.

What do you do when you’re the owner of a small business and you realize that you’re losing your eyesight? That’s exactly where Bill Ooms found himself just a few years ago. The president of a north central Indiana based IT company (Business System Solutions), Bill shares the journey that took his business from struggling to thriving in just a few years. You’ll learn what led to such an amazing transformation and discovery and what keeps his passion for businesses alive.

Join the conversation with Chuck Brown as he shares part of the secret sauce that drives his Georgia-based IT company (Infinity, Inc.) to success. A lifelong lover of technology, Chuck discovered early in his life that a can-do attitude would help him solve almost any problem. This character trait, while learned in the trenches as a young COBOL programmer, has served him well as an entrepreneur. The belief in pouring value into his clients’ businesses coupled with his positive attitude have allowed him to build solid, trustworthy relationships with his clients. This stands in stark contrast with his competitors who often view clients merely as transactions.

Adam Roseman, CEO of Rose IT Solutions, shares his multi-generational origin story. He also told us his approach to problem solving and his unique way of delivering cybersecurity solutions to his clients.

After watching a television special about how technology would drive future development, Darren Patoni knew exactly what he wanted to do when he grew up. He founded The I.T. Workshop, a Phoenix, AZ firm dedicated to helping businesses grow, adapt, and succeed. Darren predicted that the internet would change the way businesses ran, and his initial services revolved around helping his clients navigate the new waters of the internet. Through his work with those companies, he saw the need for a technology provider who served the customer first and delivered technology solutions second. He and his team pride themselves on unique service and impeccable customer support. Recently, Darren and the team have broadened their focus to keeping their clients safe from cybersecurity threats: they teach educational classes on email phishing and other threats. This program underscores their care and concern for their customers’ well being.

In this interview, Craig Pollack, Founder and CEO of FPA Technology Services shares his journey from application developer to Managed Services Provider. They have faced many hurdles over the years, but discovered that the key to growth is in doing what they do best: prioritizing client relationships and learning how each company wants to be served. Throughout the years, Craig has developed a way of comparing current ways of doing business against future opportunities for growth. He easily leaves behind what doesn’t support the future vision. This framework has guided him through many strategic decision.

Business is often a series of ups and downs. During the past 39 years of business, David Bennett (President of Connections For Business) has experienced this truth firsthand. He shares a very personal story about a time that his company lost a million dollars. The implications of that situation were far reaching and painful. Through that experience, he and his team maintained an unwavering integrity and a passion to deliver phenomenal customer experience, backed by specific metrics.

Martin Joseph, founder and CEO of 360 IT Partners, has a sincere passion for supporting the small and medium sized businesses in their rural Virginia town. For the past 25 years, he has dedicated himself to providing technology that improves and protects his clients. Martin has a heartfelt desire to help his team members grow their own skillsets as his company expands in size. He shared some candid thoughts on how he broke through a specific revenue barrier, and how he has stayed true to his mission of serving his customers even as his companies continues to grow.

Jay Parisi, Partner of Aegis Technology Partners, shares the wisdom he has amassed from being in business for thirty-one years. He is the epitome of a self-made entrepreneur who takes a long term, customer-centric outlook with every decision. He believes that creating a hassle-free experience creates a long term relationship.