Part 2! Mark interviews Mark Oelze, founder and director of PLEDGEtalk. Through more than 30 years as a marriage and family counselor, he developed the PLEDGE tool to help clients walk through the steps of healthy conflict. Mark says, "There is an ORDER to follow if one is to resolve conflict and restore healthy communication."

Clients are asking  him to share PLEDGE in the workplace. That's what It Doesn't Take a Genius does best! Mark's material dovetails nicely with our Crucial Conversations resources found here.

Mark's book for marriage: "The PLEDGE of a Lifetime."

Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.