It doesn't take a genius--but we have one anyway! And he's here to help you understand your organization's messaging, the next generation of workers and artificial intelligence.   Introducing Mike and Mark's friend and colleague, Baylor University lecturer Matthew Brammer.  After marketing communication and PR roles at Motorola and the National Hot Rod Association, Matthew began helping clients as coach and trainer, growing leaders, defining vision and improving customer experience.  Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

Want to be weird? Be excellent first.  Mike explains his principle with a stellar server and Dennis Rodman. It shows up in sales, too. ... Goofballs are just nutty. Stars are unique.  Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

Mark thinks you ought to get up early. Can Mike be convinced? A lifelong early riser shares the scientific, practical ... and spiritual reasons to follow the examples of the likes of Ben Franklin and Jesus.  Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

Mike and Mark are both surprised they haven't made an episode about this fundamental method to ensure you or your team make a change: the Change Formula.  Hat tip to one of our mentors, Greg Tanski, for introducing us to this short, memorable and life-changing tool.  Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

Mike reads academic papers. Is it for fun? A desperate cry for help? Regardless, one paper led to him giving the gift of a 3-foot Twix bar. The reaction to the candy is a great lesson for any individual or business wanting to make an impression with a gift.  Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

Dealing with an upset customer? Colleague? Family member? Mark learned the magic words for ensuring an upset person feels heard while you take your next steps.  ... And have you met our friend SARA? Resource mentioned: Herb Mast's "Intentionality for Leaders: Why and How Some People, Teams and Leaders Achieve More and How You Can Too" Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

The warriors in the Iliad ... Pa in the Little House stories ... and you and me. We all want to improve and excel. But why? There are good ways to answer that question--and some incredibly destructive ones as well.  Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

A sobering question: Have they stopped talking to you? ... Or whining to you?  "Going quiet" is a symptom of disengaged employees. But there are solutions: A Navy captain points the way. Mike and Mark cover communication in general and how to run meetings in particular. Click here for videos and downloads on "Crucial Conversations." Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

Skyline Chili is legendary (at least to Mark's family). A home-run performance by a Skyline employee begged the question: Can a company actually care?  Mike and Mark share the simple secret to employee (and customer!) engagement.  Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

It might sound like clickbait, but the title is not an exaggeration. Mike and Mark cover AI's latest novel uses attempts to regulate it attempts to avoid regulations and how human beings can stay human as they harness our new artificial intelligence reality.  Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.