We make the case that organizational change management isn’t a nice-to-have but the painkiller that prevents rework and missed benefits. Leslie Ellis shares how early, human-centered strategy, layered alignment, and capacity planning turn installations into real outcomes. • involving OCM at the wake-up call, not at go-live • rework versus course correction and why it matters • building the foundation upfront: alignment, incentives, capacity • PM and change leadership in lockstep for shared o...