One of the questions I am asked most is "How can we replicate the in-person experience virtually?" To solve this problem, we used a number of the lenses from Invisible Solutions.

To get the lenses go to www.GetTheLenses.com

In addition, we explore the Goldilocks Principle - sometimes we ask questions that are too soft (broad) and sometimes we ask them too hard (specific). Our goal is to ask questions that are just right.