Ironically, at a time when we cannot physically touch, adding a human touch is more essential than ever -- especially at work, even while we WFH. E.B. Moss turned to Erica Keswin, author of "Bring Your Human to Work, and “workplace strategist" for companies aiming to improve performance by improving relationships. After the personal tech stacks are set for remote work, how do we tackle the human side of remote work now and pivot in how we communicate? How do brands communicate their value in a human way? Keswin shares answers, suggestions, and examples from Lyft, Warby Parker and Notch.