What makes bed and breakfasts unique in the world of hospitality? While we share commonalities with the lies of resorts, hotels, motels, and even the self-catered models the uniqueness of the owner-occupied bed and breakfast Is something to be touted. As innkeepers, we know that potential guests probably have a long list of inns, B&Bs, and other lodging properties to choose from when deciding when to stay. Dan DeFrancia, and his wife, Maureen, owners of the Willamette Valley Bed and Breakfast in Oregon, built their inn so they could maximize this uniqueness.
In this episode, Dan and I discuss what went into their decision to build and how to run their bed and breakfast. The special touches they provide. How under-promising and over-delivering have been one of the keys to their success. Opening in December of 2019 and being forced to close just three months later what surprises they encountered when not even three years later (summer 2021) they ran at more than 90% occupancy for about six months with absolutely no advertising or use of OTAs. Why it is imperative that owner-operated inns plan and take time off for themselves to prevent burnout and the importance of planning for emergencies by having a procedure manual.
Let's Connect!
Hosted on Acast. See acast.com/privacy for more information.