Innovation in Business
Innovation in Business
Claire Whittaker
The Innovation in Business podcast was born to rewire how SME leaders think about innovation. Through the podcast we explore how even smaller innovations in products or processes and changes in mindset can have a big impact on customers, growing your business. The purpose of the show is to inspire entrepreneurs and small to medium-size business leaders to connect with their customers more closely and drive innovation. Over the last decade, I have worked across a variety of different industries and seen the good, the bad and the down-right ugly when it comes to product innovation. I have worked in multiple innovation teams at big companies, including a tech giant seen as some of the world’s most innovative companies. Many people see innovation as something big and scary, something that nobody has ever seen before, however, in my experience it is the smaller things, the little innovations that make your customer’s lives just 1% better. Through this podcast, I want to inspire people with the belief that everyone has the capability to do something innovative in business. All you need to get started is the right mindset and a process to channel your creativity.
How to leverage chat bots to grow your small business
There is a point where we realize that many of the tasks we do daily are similar and repetitive, and would like to have an assistant to help us do this. Thanks to technology and artificial intelligence, we can now use chatbots to help us in our business...
Jul 14, 2020
11 min
How to do more in less time
When we are looking to grow our business, we implement many strategies and systems to find new ways to reach out to clients and potential clients. These new tools help us with many tasks but can also end up in making us spend more time and resources...
Jul 7, 2020
11 min
How to keep a consistent customer experience as you scale your business
When your business starts to grow and scale there are many things that start to change, but how to keep consistent with what you offer to your clients during this process? In today’s episode, Claire will talk about how to build a solid system to offer a...
Jun 23, 2020
11 min
How to investigate and validate new business opportunities like a scientist
Not only in the current times but always is a good moment to find new revenue streams. This could be scary sometimes, so on today’s episode, Claire will use her scientific background to help you see this process as a scientific experiment and replace...
Jun 16, 2020
12 min
How to audit your systems for success in a digital business
During the last years businesses were increasing their presence in the digital space, but now because of COVID-19 more are more businesses are facing the need to step into this space. In today's episode, Claire will talk about what you can find already...
Jun 9, 2020
16 min
How to use your systems to build resilience in your business
We already know what happened with all those new decade 2020 plans we had. But that doesn’t mean we should give up. How can go back to the roots and start growing again better and stronger?  In today’s episode, Claire talks about her own experience with...
Jun 2, 2020
12 min
How to Let Your Customers Drive Your Innovation
Innovation ideas come from many places, and one of them is your customers! On today’s episode, Claire will share examples of how clients led companies to innovate and ideas on how to collect and analyse your customers’ data to find the places you can...
Apr 7, 2020
12 min
Niching into Your Why
Niching is important if you want to have a successful business. But if you are not sure about your niche, or if you feel like you can still niche down your business a bit more, there is a method you can follow that will help you connect better with your...
Mar 31, 2020
14 min
Letting Go So Innovation Can Thrive
We start a business with an idea in mind, a goal of making something easier for somebody else, and a way to grow professionally and personally. Then, sometimes our technologies are used in ways we didn’t think they would be used, or we start developing...
Mar 24, 2020
17 min
Everything You Need to Know About Video Content Marketing with Mike Jelves
On today’s episode, Mike is going to be sharing his insights on content marketing and video strategy (something every business should be embracing). Claire and Mike talk about pivoting your business to accommodate market needs and changes (like a sudden...
Mar 17, 2020
1 hr 7 min
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