Customer success has changed the way business operates. We have moved from minimal touch-points with customers to multiple touch-points to maintain customer loyalty.  My guest Sarah Poonawala, Channel Account Subscription Specialist at Ingram Micro, joins me in a discussion on  “The Impact of Customer Success on Business Practice.”    📱Instagram - https://www.instagram.com/ingrammicrocanada/ @IngramMicroCA  #IngramCXexpress .. #IngramCustomerExperience 🖥 Web - <a href= "http://blog.ingrammicro.ca/cx-express-hub">http://blog.ingrammicro.ca/cx-express-hub</a> .

Episode 3 - Navigating Customer Engagements in Customer Success - Parneet Mann

Bibi Sofowote sits down with industry experts as they give in-depth information on this increasingly popular topic. Find out what it takes to implement effective Customer Success strategies that will help achieve business objectives.