A true entrepreneur, Mark Neale always knew he wanted to build his own business. After a few early ventures in retail, he founded Mountain Warehouse in 1997. From opening the first store in Swindon almost 30 years ago, Mark has led the company through nearly three decades of change - navigating the rise of e-commerce, international expansion and the unprecedented challenges of a global pandemic. In this episode of Inflexion Point, Mark joins Inflexion Partner Tim Smallbone, to share the journey from those early days to becoming a global outdoor retail brand, reflecting on the pivotal moments, lessons learned, and what it really takes to scale a business.