Alfred Quertier, Field chief technology officer, Azentio As banks and insurers accelerate their AI ambitions, the challenge has shifted from experimentation to enterprise-wide adoption. Puja Sharma speaks with Alfred Quertier, Field Chief Technology Officer at Azentio, on the barriers to scaling AI, emerging production-grade use cases across banking operations and insurance claims processing, and how financial institutions can balance innovation, governance, resilience, and explainabili...