Merve Ferrero, Chief Strategy Officer, Zopa

Zopa has come a long way in the 17 years it has been in business. It has a very clear aspiration to be Britain’s best bank, and it also has a hungry look in its eye, having already digested Buy Now Pay Later firm DivideBuy in February. Merve Ferrero, Zopa’s Chief Strategy Officer oversees some of Zopa’s most important products and services such as deposits and partnerships, as well as overall strategy and operational resilience. She speaks to Robin Amlôt of IBS Intelligence at Money 20/20.