You can work harder, learn more, and chase better tactics and still feel stuck, because the real problem is often where you are looking. We start with a simple story: you notice salsa on your face, look in the mirror, and try to wipe the mirror clean. The glass gets messier, but nothing changes. That’s what it looks like when we try to control partners, kids, coworkers, or the market to avoid what’s happening inside our own operating system. We talk about what changes when you act as the ope...