Today's caller has a problem: ever since she was promoted, her coworkers— who now report to her— have been giving her the cold shoulder and stalling on their deadlines. Today, Jason and Nicole help her plan a conversation that will repair the relationship, which hinges on an often overlooked superpower in leadership.

You’re being misunderstood. You shared a great idea, or made something wonderful, or told someone something — and they are confused. Now you’re upset. Why don’t they just understand!? But here’s the problem: You started in the wrong place. Jason falls victim to this all the time… So today, he’ll share some of his own stumbles — and a powerful, two-step exercise that will make your intentions and ideas clearer, so everyone understands you.

Jason is in the middle of doing so many favors for friends that he's struggling to find time to do the things he needs to do for himself. Does he need to start saying no? If so, how? Nicole gives the script she uses when someone asks her for a favor. This script will help you find the perfect balance between helping your friends and protecting your time.

You want to end something. But you’re not sure how to tell people. You don’t want to disappoint anyone. You don't want to say the wrong thing… but you do have to say something. Today, Jason will teach you a four-part formula to effectively and compassionately communicate the end of something.

Today's caller is getting a divorce from her husband... and her husband also happens to be her business partner. She wants to know: is it possible to have joint custody of a business? Jason and Nicole give their tips for anyone who is navigating a complicated work relationship.

You have the right stuff: You’re talented, smart, and good at what you do. But the right people aren’t noticing. So here’s a difficult truth you must take seriously: you are a high-quality person, but you can’t compete on quality alone. Today, Jason shows you how to get noticed another way.

Whether you're talking to a prospective client, or to your boss about a promotion, you'll be faced with the same questions: when is it time to ask for money? And when it is the right time... how do you do it? Jason and Nicole help someone very close to home who is struggling with this question, and it all starts with a rule Jason learned while online dating.

We’ve all held back from asking for what we wanted and ended up feeling hurt. But what you might not realize is that it's also hurting your potential partnerships.

Today's caller had been asking to take on more responsibility at her work for about a decade - and she finally got it! Now, she wants to leverage those new responsibilities to negotiate a raise and a senior job title. Sounds pretty simple, right? Well, plot-twist! Jason and Nicole point out why this ask is not as straightforward as it seems, and give their do's and don'ts around how to navigate this delicate conversation.

Most of us avoid asking for help because we don’t want to be a burden. But what if that instinct is actually wrong? Today Jason explains the secret psychology behind why asking for help could just be the best thing for our relationships.