This episode is the last of a nine-part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces and Sinead Scott-Lennon, Communications and People Specialist. In this final episode of this series, Frank and Sinead address Difficult Performance Conversations. They bust some myths and talk about how to keep the conversation structured, positive and developmental in focus. We hope you enjoyed the series and that it will help you with your tea

This episode is the eighth of a nine-part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces and Sinead Scott-Lennon, Communications and People Specialist. In this penultimate episode, Frank and Sinead chat about the benefits of using Performance Conversations with teams and the importance of structure and future focus when having such Performance Conversations with teams.

This episode is the seventh of a nine-part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces and Sinead Scott-Lennon, Communications and People Specialist. In this episode, Frank and Sinead talk about the dreaded Annual Appraisal and how regular Performance Conversations can take ‘the fear’ out of this process, for both sides and also help build much more collaborative and useful Annual Appraisals.

This episode is the sixth of a 9 part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces and Sinead Scott-Lennon, Communications Specialist. They talk about the Enabling Conditions as possibly the most critical of management skills, where one works really hard at providing the supports required for your team member’s success within their job. Do this well and you will be rewarded with a highly successful and productive set of team memb

This episode is the fifth of a nine-part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces and Sinead Scott-Lennon, Communications and People Specialist. The team discusses the skill of deep listening to your colleague and how to actively demonstrate that you are listening to them. They also delve into non-directive coaching and how vital this is to remain neutral and patient during a Performance Conversation.

This episode is the fourth of a nine-part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces and Sinead Scott-Lennon, Communications and People Specialist. Frank and Sinead discuss the importance in maintaining a focus on future priorities with minimal looking back over old ground. They also chat about how vital it is for any leader to be able to ‘cut through the crap’ in order to prioritise effectively.

This episode is the third of a nine-part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces and Sinead Scott-Lennon, Communications Specialist. Frank and Sinead talk through the importance of self- examination, preparation and having a clear structure ahead of PCs with your team members. They challenge managers to develop the personal rigour to prepare well, particularly framing questions to get the other person talking more than yoursel

This episode is the second of a nine-part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces and Sinead Scott-Lennon, Consulting Director at Blurred. Frank and Sinead talk through their CLEFT model, a simple mnemonic to help managers with their performance conversations. If you take one thing away from this series, let it be this! They also push managers to ask themselves, ‘am I truly happy with the appraisal system I am currently u

This episode is part one of a nine-part series about ‘Performance Conversations’ based on the pocketbook by Frank Scott-Lennon of HR for Better Workplaces & Sinead Scott-Lennon, Consulting Director of Blurred. The old annual appraisal system is no longer sufficient to motivate and focus your team and it is a fertile ground for problems and issues to fester. Frank and Sinead explain the need for regular ‘Performance Conversations’ creating a positive environment with a future focused, motivated