<p>In this episode, Phil and Ashley get their ducks in a row by reflecting on the progress made so far and having a look ahead into projects lined up for 2023.</p>

Episode 10: Phil's massive rant of the week

In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire's Chief Technology Officer, dives into what it takes to implement services ops for organizations. Gain insight into the ups and downs of the process by listening in on live updates provided by Sapphire and their clients. Kicking off the first season is the multinational British electricity and gas utility company, National Grid. Subscribe for weekly updates on the journey.