We recorded a conversation between Dr Bob Budd (Clinical Psychologist), Sophie Shapter and Hayley Ryan (Trainee Clinical Psychologists), about the typical thoughts, feelings and experiences of families who spend time on NICU at the Norfolk & Norwich University NHS Hospital; as well as some brief tips on how to cope. We hope these conversations can act as reassurance to families who are going through extraordinary circumstances, and offers up a window to their experience for friends and families to better understand and empathise with them.