Show notes
Andrew Dubler thought he'd solved his agency's dementia care problem with a $5,000 training program—until Gary Skole showed him why it was failing. In this raw conversation, they reveal: The shocking gap in most dementia training (and why caregivers forget 80% of it) How a 90-second video fixed an overnight staffing crisis The "dementia coach" role that slashed turnover Andrew's wake-up call when his blood pressure spiked at a county fair Lesson Takeaways: Long trainings = wasted money. TED-style micro-lessons outperform 4-hour lectures. Dementia care is your hidden profit center. Specializing lets you charge 20-30% more. Caregivers need wins fast. A 7-minute video can save a shift (and a client relationship). Burnout starts at the top. Andrew's meditation habit now saves him 10 stressful hours/week. Timestamps: 00:00 - Introduction 03:15 - The DVD that exposed home care's dementia knowledge gap 06:40 - Live example: How a 1:47 video stopped a client's aggression 09:22 - Why dementia skills work for ALL high-needs clients 12:10 - The 76-hour/week caregiver retention secret 15:30 - Bringing an Atlantic City pianist back to life 18:45 - "Our referral source fired us over a shopping addiction." 22:00 - How merging agencies created Alls Better 25:15 - Andrew's blood pressure wake-up call at the fair Quotes "Doctors don't know dementia. Managed care doesn't know dementia. Most agencies? Clueless." — Gary "That 90-second video paid for a kid's class trip." — Andrew "If your training doesn't work by 3PM on referral day, you're gambling." — David Resources: AlzBetter: https://alzbetter.com/ AlzBetter on LinkedIn: https://www.linkedin.com/company/alzbetter/ Connect with Gary Skole on LinkedIn: https://www.linkedin.com/in/gary-skole-a01a247/ Connect with Andrew Dubler on LinkedIn: https://www.linkedin.com/in/andrew-dubler-484093143/ Connect with David Knack on LinkedIn: https://www.linkedin.com/in/david-knack/ Connect with Zingage on LinkedIn: https://www.linkedin.com/company/zingage/ Powered by Zingage: https://zingage.com/ Watch Episode on Zingage’s YouTube: https://www.youtube.com/@Zingage
