Higher Ed Pulse
Higher Ed Pulse
Mallory Willsea
Pulse Check: The Human Side: Managing Fear, Change, and Skepticism when it comes to AI — Part 4
14 minutes Posted Jan 29, 2026 at 8:00 am.
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Show notes
Carrie Phillips chats with Alice Maxwell to discuss how AI intersects with student-centered work. As someone who leads a marketing and communications team within student affairs, Alice shares how she’s thinking about AI through the lens of trust, communication, and bringing people along through change. They talk honestly about skepticism, what’s working, and how to use AI without losing the human connection that matters so much in Student Affairs. If you’re navigating AI in roles where people come first, this conversation will feel familiar, in a good way.