Higher Ed Pulse
Higher Ed Pulse
Mallory Willsea
OpenAI’s New Data Shows How We Really Use ChatGPT
28 minutes Posted Oct 6, 2025 at 7:00 am.
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Show notes
Mallory Willsea is joined by Heather Mueller, Chief Customer Officer and Co-Founder of Capture Higher Ed, to unpack OpenAI’s groundbreaking analysis of 1.5 million ChatGPT conversations. Together, they explore how AI is reshaping behavior—not just as a task assistant, but as an advisor—and what that means for higher ed marketing, enrollment strategy, and the future of student support. This is a must-listen for enrollment leaders navigating AI’s fast-evolving role in our industry.