In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Carrie Pitts-Densmore, VP of Enrollment and Marketing at Johnston Community College, to unpack the quiet chaos unfolding in higher ed teams. This timely discussion explores why proactive employees are losing patience, how AI inequity is disproportionately affecting women, and what institutional leaders must do now to retain top talent. If you’re not thinking of AI strategy as a retention strategy, you’re already behind.