Show notes
Millie Freed, the CEO of Nomadness Rentals, from $1.5 million in 2014 to $3.2 million in 2017, a 112% increase, and to around $5 million in 2018.
Nomadness Rentals is a vacation rental and property management company with proprietary reservation software.
In this interview with Eversprint's Malcolm Lui, Millie shares how she and her team accelerated their high value sales by:
- Providing outstanding customer service: renters and homeowners can easily and quickly reach their team by email or telephone.
- Marketing with a deep understanding of what specific groups of renters want in a property, and the best mediums to engage them.
- Ensuring that renters have an amazing experience, so that they'll leave and provide fantastic reviews and referrals.

