The demand for ambient clinical voice solutions is gaining momentum and the market is quickly filling with vendors. Microsoft Nuance has been providing healthcare voice solutions for over two decades. How is the company leveraging that experience? Healthcare IT Today caught up with Peter Durlach, Chief Strategy Officer at Microsoft Life Sciences and Health to learn more about their ambient clinical voice solution. Durlach is responsible for developing and advancing Microsoft’s healthcare strategy which includes Nuance Communications which Microsoft acquired in 2022. Durlach was an executive at Nuance for over 15 years. Learn more about DAX Copilot at https://www.nuance.com/healthcare/ambient-clinical-intelligence/explore-dax-for-clinicians.html Find more great health IT content at https://www.healthcareittoday.com/

Mutuo Health Solutions serves the Canadian market with automated clinical note generation (ambient clinical voice as it is often called), and plans to enter the U.S. market or international markets are in the works. In this video, co-founder and CEO Noah Crampton, MD, describes the company's service and its success so far. Mutuo has enhanced the standard natural language processing to make it more accurate, such as by integrating clinical knowledge tuned to the 33 medical disciplines they currently support. Learn more about Mutuo Health Solutions: https://mutuohealth.com/ Health IT Community: https://www.healthcareittoday.com/

According to Manny Krakaris, CEO of Augmedix, this company has led the field of medical notes over the past 11 years from human scribes to full automation. To heighten accuracy, they use a combination of the most modern technologies. The transcript of the conversation is fed into a typical large language model (LLM) used by generative AI. But Augmedix has also analyzed more than 500 medical complaints brought by patients to create other data models. They apply both the LLM and the structured data model from their analysis to each transcript in their Augmedix Go service. The use of both modles produces more accuracy and eliminates most oddities (known as "hallucinations" in the AI field). If the two models disagree on an interpretation. the user interface flags the conflict so the doctor can check them. Learn more about Augmedix: https://augmedix.com/ Health IT community: https://www.healthcareittoday.com/

Healthcare organizations need more than a standard content management system for their websites. They need something tailored to the unique reality of back-end health IT systems and patient expectations. 314e has developed a new platform to address this need. Swaay.Health sat down with Alok Sharma, Chief Operating Officer at 314e to explore the launch of their new Practifly content management system. Sharma shed light on the challenges faced by healthcare marketers and how PractiFly aims to revolutionize patient experiences by addressing integration issues and enhancing the overall user journey on hospital websites. Learn more about 314e at https://www.314e.com/ Find more healthcare marketing stories at https://swaay.health

Adoption models, which are very popular in computing and organizational change, define stages for the adoption of a process or technology and helps organizations determine which stage they’re at: piloting, early adoption, true integration into business practices, etc. After conducting in-depth research with health system finance leaders across the country, FinThrive realized there was a significant market need for an adoption model that could show the impact of technology on RCM. Their vision is for healthcare organizations to improve revenue cycle management efficiencies in the same way EHRs over the past 15 years have improved clinical processes. Check out this video interview with FinThrive’s VP of Portfolio Marketing Jeff Becker and Chief Innovation Officer John Yount to learn more. Learn more about FinThrive: https://finthrive.com/ Health IT Community: https://www.healthcareittoday.com/

Managing health data is no longer as simple as archiving it for the odd retrieval by a clinician down the road. Today, health data is a strategic asset. Mining that data can lead to critical operational and clinical insights. Plus the data itself is critical to the creation of AI engines and machine learning algorithms. To manage health data properly, healthcare organizations need to think differently about data storage. Healthcare IT Today recently sat down with Josh Gluck, VP of Global Vertical Alliances & Solutions at Pure Storage and Jon Kimerle, Global Healthcare Alliances at Pure Storage. We discussed the changing requirements for data storage in healthcare and how risky it can be to leave it in passive legacy archive systems. Learn more about Pure Storage at: https://www.purestorage.com/ Find more great health IT content: https://www.healthcareittoday.com/

Talkiatry is a telemedicine service connecting psychiatrists with patients suffering from depression, bipolar disorder, substance abuse, and other common mental health and behavioral problems. This market is an especially complex area of health care for many reasons. In this video, CEO Robert Krayn talks about how Talkiatry addresses the needs of patients by leveraging their eClinicalWorks EHR platform. Learn more about Talkiatry: https://www.talkiatry.com/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Health IT Community: https://www.healthcareittoday.com/

Patient portals and digital patient engagement stymie many healthcare providers, especially small ones with few resources. Community Health Alliance (CHA) a Federally Qualified Health Center (FQHC) serving 27,000+ patients in Reno, Nevada, is using an old-school way to encourage use of its online patient portal - by having in-person conversations about it. Healthcare IT Today sat down with Carlos Aros, Director of Operations at Community Health Alliance to find out how they are driving the adoption of and engagement their patient portal. Learn more about Community Health Alliance: https://www.chanevada.org/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Health IT Community: https://www.healthcareittoday.com/

The evolution of Health Information Management (HIM) professionals has been remarkable. They are no longer paper pushers (literally) and are now stewards of healthcare data. Jennifer Mueller, President of the American Health Information Management Association (AHIMA), sees a bright future for the HIM industry. Healthcare IT Today sat down with Jennifer Mueller, AHIMA President and the Vice President & Privacy Officer at the Wisconsin Hospital Association Information Center (WHAIC) to the explore the past, present, and bright future of HIM professionals. We caught up with her at the 2023 American Health Information Management Association annual conference (AHIMA23). Learn more about AHIMA at https://www.ahima.org/ Learn more about Wisconsin Hospital Association Information Center at https://www.whainfocenter.com/ Find more great health IT content at https://www.healthcareittoday.com/

Redrick Technologies has found success with their cutting-edge radiology workstations by constantly listening to and incorporating customer feedback. The entire organization is committed to user-driven design. Learn how they do it. Healthcare IT Today recently visited Redrick Technologies in London, Ontario, to explore their cutting-edge radiology workstations. Redrick's unique approach involves constantly listening to and incorporating customer feedback. The company is a shining example of user-centric design. Their many happy customers are proof that this is not only helps them stand out in a competitive market, but also ensures they remain ahead of their competitors in terms of product design. While onsite, we had the chance to sit down with: • Greg Patrick, Founder and President; • Josh Patrick, Director of Sales; and • Steve Reinecke, Director of Business Development …to learn more about their success. Learn more about Redrick Technologies at https://www.redricktechnologies.com/ Find more great health IT content at https://www.healthcareittoday.com/