Learn more about our guest:LinkedIn: https://www.linkedin.com/in/raelinmusuraca/Website: https://raelin.me/------------------------------We're very excited to have Professor Raelin Musuraca in this episode. With a background in interaction design, marketing, and journalism, Raelin has extensive experience in leveraging human-centered research and design methods to help companies improve their customer experience and increase revenue. She is currently an Assistant Professor at Carnegie Mellon University, Human-Computer Interaction Institute, and also owns her own design consulting company, Raelin Research. During her career, she has worked with various companies, helping them to develop a deep understanding of their customers through research and design. We are eager to learn more about her unique perspectives on human-centered design and customer experience.In fact, Professor Raelin was the inspiration behind this podcast program. We had lunch in March where she gave us valuable advice on networking by reaching out to professionals, professors, and TAs around us. Her words stuck with me for a long time — “People love to talk about themselves!” ------------------------------Topic Covered: